The Breitling Watch Source Forums

Breitling Watch Information Forums, Navitimer, Chronomat
It is currently Sun May 04, 2025 10:37 pm

Board index » Breitling Discussion » Breitling Discussion

All times are UTC - 8 hours




Post new topic Reply to topic  Page 2 of 3
  [ 36 posts ]  Go to page Previous  1, 2, 3  Next
  Print view Previous topic | Next topic 
Author Message
fortycaliberglock
 Post subject: Re: Water?!?!?
PostPosted: Mon May 20, 2013 4:11 am 
Offline
Breitling Newbie
Breitling Newbie

Joined: Wed May 01, 2013 12:54 pm
Posts: 9
Likes: 0 post
Liked in: 0 post
Of course, you could always buy a $20 Timex that is water resistant and keeps perfect time. Haha. What we go through for these utterly impractical but beautiful and fascinating watches.
Top
 Profile  
Reply with quote  
RJRJRJ
 Post subject: Re: Water?!?!?
PostPosted: Mon May 20, 2013 3:16 pm 
Offline
Wild Ling, You Make my Heart Sing!
Wild Ling, You Make my Heart Sing!
User avatar

Joined: Fri Apr 11, 2008 12:27 pm
Posts: 4302
Likes: 0 post
Liked in: 0 post
Location: Los Angeles
SmokinJoe wrote:
OK. This is very interesting. I bought a Breitling Chronograph for my Son in Australia. The watch is less than 3 years old (past the 2 year warranty of course).The watch has never been used in water, the crown has remained screwed down except to adjust the date, and the watch has now got water in it! How does this happen to a high-end watch?? I have had the Breitling folk in Sydney assess it and it is going to cost me $420 AUD for a service to fix it! This is a substantial fraction of the cost of the watch brand new. Is this normal?? I am appalled that this is possible with a supposedly water resistant watch. From reading this forum, it happens to many Breitlings, yet they are sold as quality timepieces. This is crazy.



And the bad news is that they might find some more damage that youll be paying for as well. I had a water issue on a 2.5 year old Breitling a few months back and the estimate came back at around $900. Fortunately, they worked with me and got that number down to something more reasonable, given the age of the watch.

_________________
-RJ
Top
 Profile  
Reply with quote  
SmokinJoe
 Post subject: Re: Water?!?!?
PostPosted: Tue May 21, 2013 1:34 am 
Offline
Breitling Newbie
Breitling Newbie

Joined: Sun May 19, 2013 11:11 pm
Posts: 6
Likes: 0 post
Liked in: 0 post
Thanks for the suggestion Roff. I'll give them a call and see if they pressure tested it. Cheers, SJ
Top
 Profile  
Reply with quote  
FireRN
 Post subject: Re: Water?!?!?
PostPosted: Tue May 21, 2013 8:42 am 
Offline
Breitling Enthusiast
Breitling Enthusiast

Joined: Wed May 08, 2013 7:24 am
Posts: 18
Likes: 0 post
Liked in: 0 post
Location: Chicagoland
breitlingsource wrote:
If you're storing in a safe, make sure that if its a firesafe or something that is airtight that there is nothing that could produce moisture inside. A big bag of desicant might be good to keep there as well. I do this.

A Firesafe may be a terrible place to keep a water sensitive watch. The fire retardant material releases a lot of moisture and items within the safe (papers, passports, money) usually end up damp and smelling moldy.
Top
 Profile  
Reply with quote  
SmokinJoe
 Post subject: Re: Water?!?!?
PostPosted: Wed May 22, 2013 12:55 am 
Offline
Breitling Newbie
Breitling Newbie

Joined: Sun May 19, 2013 11:11 pm
Posts: 6
Likes: 0 post
Liked in: 0 post
You're lucky RJ. This one is 2 yrs and 10 months old. Despite me raising my concerns, I can't get to talk to anyone with any authority as the only service centre is in Sydney and I am in Canberra ( about 300 Km) away. Does anyone from Breitling read these blogs??? Cheers, SJ.
Top
 Profile  
Reply with quote  
TomP
 Post subject: Re: Water?!?!?
PostPosted: Wed May 22, 2013 3:29 am 
Offline
Contributing Member
Contributing Member

Joined: Wed Mar 28, 2012 7:47 am
Posts: 1264
Likes: 12 posts
Liked in: 71 posts
Location: UK
I do fear it makes it much harder to convince anyone you might get to talk to that there hadn't been user-error if the user wasn't the complainant.
Top
 Profile  
Reply with quote  
SmokinJoe
 Post subject: Re: Water?!?!?
PostPosted: Fri May 24, 2013 3:30 pm 
Offline
Breitling Newbie
Breitling Newbie

Joined: Sun May 19, 2013 11:11 pm
Posts: 6
Likes: 0 post
Liked in: 0 post
OK I have some good news! Thanks to Roff's suggestion, I called the service centre in Sydney and asked about the pressure test. The answer is no, as the watch had obviously leaked and they did not see the need to do one. fair enough. A full pressure test will be done after the service. Anyway, I discussed the issue about the leak and the expired warranty etc. and they requested I send a copy of the warranty docs to them. I did that straight away and they considered my request. The final outcome was they offered me a 20% discount on the service, a saving of about $90! So I am very happy with that and Breitling now have a happy customer that will support and recommend them to others.

Cheers, SJ
Top
 Profile  
Reply with quote  
Roffensian
 Post subject: Re: Water?!?!?
PostPosted: Fri May 24, 2013 3:53 pm 
Offline
Contributing Moderator
Contributing Moderator
User avatar

Joined: Fri Jul 27, 2007 5:09 am
Posts: 36521
Likes: 0 post
Liked in: 489 posts
Location: Ontario, Canada
Glad that it worked out!
Top
 Profile  
Reply with quote  
SmokinJoe
 Post subject: Re: Water?!?!?
PostPosted: Sat May 25, 2013 6:04 pm 
Offline
Breitling Newbie
Breitling Newbie

Joined: Sun May 19, 2013 11:11 pm
Posts: 6
Likes: 0 post
Liked in: 0 post
Thanks Roff! Really Appreciate the assistance and advice. Cheers SJ
Top
 Profile  
Reply with quote  
steelfishuk
 Post subject: Re: Water?!?!?
PostPosted: Sun May 26, 2013 3:02 am 
Offline
Breitling Enthusiast
Breitling Enthusiast

Joined: Mon May 02, 2011 1:46 am
Posts: 14
Likes: 0 post
Liked in: 0 post
Location: Staffordshire. UK.
I would of thought, that if a watch had water getting into it, a pressure test would be the first thing you would do.
Top
 Profile  
Reply with quote  
Roffensian
 Post subject: Re: Water?!?!?
PostPosted: Sun May 26, 2013 5:22 am 
Offline
Contributing Moderator
Contributing Moderator
User avatar

Joined: Fri Jul 27, 2007 5:09 am
Posts: 36521
Likes: 0 post
Liked in: 489 posts
Location: Ontario, Canada
steelfishuk wrote:
I would of thought, that if a watch had water getting into it, a pressure test would be the first thing you would do.



Breitling refused because they were worried about the results. If it failed then they would have been under pressure to pay for the whole repair even if the warranty had expired. By offering the discount they mitigated the risk.
Top
 Profile  
Reply with quote  
steelfishuk
 Post subject: Re: Water?!?!?
PostPosted: Sun May 26, 2013 11:36 am 
Offline
Breitling Enthusiast
Breitling Enthusiast

Joined: Mon May 02, 2011 1:46 am
Posts: 14
Likes: 0 post
Liked in: 0 post
Location: Staffordshire. UK.
To say I’m surprised is an understatement, that Breitling were to scared to pressure test one of their watches that was only a few months out side it’s warranty, just in case it failed, and they would feel obligated to repair it free of charge.
If Breitling had any confidence in their quality procedures and the quality of the materials that they make their watches out of, should of had no hesitation in testing it.
If it failed then to me the watch was not fit for purpose.
Top
 Profile  
Reply with quote  
Roffensian
 Post subject: Re: Water?!?!?
PostPosted: Sun May 26, 2013 1:13 pm 
Offline
Contributing Moderator
Contributing Moderator
User avatar

Joined: Fri Jul 27, 2007 5:09 am
Posts: 36521
Likes: 0 post
Liked in: 489 posts
Location: Ontario, Canada
steelfishuk wrote:
To say I’m surprised is an understatement, that Breitling were to scared to pressure test one of their watches that was only a few months out side it’s warranty, just in case it failed, and they would feel obligated to repair it free of charge.
If Breitling had any confidence in their quality procedures and the quality of the materials that they make their watches out of, should of had no hesitation in testing it.
If it failed then to me the watch was not fit for purpose.



Well I'm speculating, but I'm sure that was the situation - no other reason not to do it, it's a 2 minute job.
Top
 Profile  
Reply with quote  
VicLeChic
 Post subject: Re: Water?!?!?
PostPosted: Mon May 27, 2013 2:35 am 
Offline
Breitling Fanatic
Breitling Fanatic
User avatar

Joined: Wed May 22, 2013 12:54 pm
Posts: 221
Likes: 4 posts
Liked in: 27 posts
Scary thread about water resistance. The last thing we need now is someone claiming the same problem with a 3000m diver. Hopefully this short of issue is scarce.

_________________
life's too short and you only live once
Top
 Profile  
Reply with quote  
SmokinJoe
 Post subject: Re: Water?!?!?
PostPosted: Sun Jun 02, 2013 1:26 am 
Offline
Breitling Newbie
Breitling Newbie

Joined: Sun May 19, 2013 11:11 pm
Posts: 6
Likes: 0 post
Liked in: 0 post
I didn't have a problem with them not conducting a pressure test on the watch. From what I recall from the phone conversation, they won't pressure test a watch with water already in it as it may make it worse - I.e. it comes with some risk to the watch. I accept that and have been assured that the watch will be fully pressure- tested following the service. Cheers SJ
Top
 Profile  
Reply with quote  

Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 2 of 3
  [ 36 posts ]  Go to page Previous  1, 2, 3  Next

Board index » Breitling Discussion » Breitling Discussion

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 69 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
 




Powered by phpBB® Forum Software © phpBB Group