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 Post subject: Missing COSC and manual
PostPosted: Sun Apr 05, 2009 1:58 am 
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Hi everyone!

I just bought my first Breitling, an AS black face on Diver Pro from a member here of this link (pictures included):

viewtopic.php?f=3&t=8671

The watch is perfect, the international warranty and a registration card to BUSA is included in the box (both showing matching serials), however there was no COSC certificate and manual in the box. I've asked the seller why there were not in the box and he replied that he never had them (apparently found out only when I asked him). He was to e-mail the dealer and let me know. So far I did not have response from him.

I'd like to ask more experienced members here whether something like this can happen?

So far, the watch is about 20-30 secs faster a day, is it possible that it does not meet the chronometer specifications and was sold without the COSC?

Thanks for your replies!


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PostPosted: Sun Apr 05, 2009 3:20 am 
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It's highly unlikely that an AD supplied watch would come without Manual and COSC certificate, especially for a new model such as this. I'm guessing it was probably grey market supplied (which would fit considering the AD in the warranty book is US based and the seller is UK based), although generally in that case I'd expect the manual to be there, but the COSC and warranty card to be missing.

If you want to get hold of a COSC cert, you can do so by sending the watch to Breitling where they will authenticate it and issue a new COSC cert for about £30 GBP. In fact as it's 20 to 30 secs fast it sounds like a regulation is required anyway. As it's a current model you may be able to purchase a manual too. Best to phone Breitling first to ask.

I will say the seller was a bit cheeky to say "complete with all boxes and paper work" if it actually wasn't complete, but then as you can see from the sales thread, things got a little heated when Bnewbie just suggested that a few pics would help the sale.

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PostPosted: Sun Apr 05, 2009 4:12 am 
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Driver8 has answered the questions, what I would say is that when everything is sorted out one way or another, please make sure that you post in hte feedback section.


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PostPosted: Sun Apr 05, 2009 5:35 am 
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I wonder if it would be possible to contact the AD stamped on the warranty card, perhaps they still have it and can send it to you?!? The seller did seem to be alittle hostile and evasive in his posts to begin with...usuually a sign of guilt. If...according to him, he has sold watches on other sites before, he had to have know that there should be a COSC certificate and manual! Just curious, did he have any good ref's as he claimed? Either way, its still a great watch!

Mac


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PostPosted: Sun Apr 05, 2009 7:31 am 
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Thanks for your inputs.

The fact that watch is running fast doesn't surprise me, I've read that a watch must settle down first. Before I will send it to Breitling for regulation, I will wait for few weeks to see if, it does.

I did not ask the seller for any references so I cannot answer the last question.


Last edited by Misto on Mon Apr 06, 2009 12:04 pm, edited 1 time in total.

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PostPosted: Sun Apr 05, 2009 9:19 am 
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I just noticed that the warranty card has no stamp of AD and signature of salesperson. The warranty card says these are required to claim repair under warranty. Then I quess the warranty card is worthless... Is it?


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PostPosted: Sun Apr 05, 2009 9:34 am 
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yes, if the warranty card is not stamped through with an AD's name...it might as well be used as a coaster. if you send the watch to BUSA everything is out of your pocket. watch may be legit but lots of red flags here. i've seen blank breitling warray cards sold on Ebay. the 2 things needed to tie the watch to breitling are both missing (cosc and stamped warranty). cosc you could replaced, but down the line watch might be harder to sell because some people like the assurance that the watch came from an AD and is legit.


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PostPosted: Sun Apr 05, 2009 2:53 pm 
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Don't think I would agree that it's as useless as a coaster.

Presumably the serial number matches the watch so there is evidence of authenticity.

There are two reasons why warranty cards aren't completed, and Breitling doesn't like either. First the watch is sold grey market - obvious reason why that's not popular, and second because the AD is trying to 'help' the purchaser so that if there is a problem just over 2 years into ownership then the AD can put a different date in and have the watch repaired under warranty. Those situations generally have the dealer stamp though, just the date missing.

Given everything else with this one, it's likely grey market.


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PostPosted: Sun Apr 05, 2009 6:42 pm 
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roff you could be right. i'd assumed since the AD name is not punched through on the booklet, someone could've just bought any blank warranty card and hand-filled the watch's info in. here's an example of my navi world with everything punched/typed in besides the date.

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PostPosted: Sun Apr 05, 2009 8:20 pm 
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If your warranty card is the one in the link you referred to, you're fine. That is stamped through with the AD's name and the date is filled in. If not, I can't think of any other reason to switch the warranty card from your pic to what you got, other than fraud.

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PostPosted: Sun Apr 05, 2009 11:00 pm 
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Yes, the warranty card is the one in this link (punched through, date of purchase 6-6-08, matching serials):

viewtopic.php?f=3&t=8671

What I was concerned about is the missing stamp and signature on the left side of it.


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PostPosted: Sun Apr 05, 2009 11:32 pm 
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that seems fine to me, maybe get a little adjustment on the price so you can get a new cosc cert. busa took my watch/warranty booklet and everything was done on their dime. do all AD's fill out their info on the left also? might be entering nit-picky territory :mrgreen:

edit: also my apology to the seller of the watch for not checking out the other thread and looking at the warranty pic first :roll:


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PostPosted: Mon Apr 06, 2009 4:49 am 
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wow this seller is really a piece of work but by the ref. number it should be a cosc certified and how much in usd will it cost to get re=certified?

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PostPosted: Mon Apr 06, 2009 5:46 am 
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It's GBP30, so probably US$50 or so.


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PostPosted: Mon Apr 06, 2009 10:45 am 
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Well, it seems to me that you've all made your mind up about me but if you think that i'll fail to defend my name you are very much mistaken.

Why is it that i'm some sort of conman just because there has been a possible mistake?

You all seem very quick to jump on the band wagon and insinuate that i'm trying to 'be cheeky', or that i'm displaying 'signs of guilt' when maybe you should remember that there are two sides to every story.

When i sent the watch i was sure that the COSC and the manual were present.

And Michal, who the hell do you think you are? I've done everything i can to try and resolve this and you come on here and question my integrity? And by what do you mean 'you won't wait long for my response'??!! We've spoke on the phone, i've returned all your emails within minutes and you make out that i'm trying to avoid you??

Maybe, Michal, you should tell everyone the truth?

I've already said that i'd sort it out for you or you can return the watch for a full refund, i'll even pay for shipping.....but guess what? No response!!

The ball is in your court Michal.


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