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PostPosted: Fri Jan 20, 2012 11:31 am 
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Breitling Maniac
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Joined: Mon Apr 06, 2009 10:05 am
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Location: Bay Area, CA
On 11/13/2011, I posted a IWC Big Pilot for sale on the TZ Showcase
On 11/14/2011, I made a deal with a well known member whom I've dealt with before
On 11/15/2011, I dropped the package at a UPS store and got a drop off receipt and scan. It was insured with Parcel Pro.

The package didn't move after that and did not arrive as planned on 11/16/2011.

I contacted Parcel Pro immediately and began the claim process. After providing them with all of the information they asked for very quickly, the process has dragged on two months.

Today I heard my claim was denied with no explanation give.

Suffice to say, I am quite upset. I hope if anyone uses Parcel Pro in the future, they have a better experience than I did.


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PostPosted: Fri Jan 20, 2012 1:54 pm 
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Breitling Fanatic
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Joined: Tue Jul 29, 2008 1:58 pm
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Location: USA
Sorry to hear about your bad experience. I've been using ParcelPro for a while now with nothing but good things to say. I do know that UPS stores are not company owned and that may have been the problem. I always ship with FedEx and drop-off at one of their company owned (FedEx/Kinkos) locations.

If you want my ParcelPro representatives number/email then let me know. I do a lot of business with them and my rep is very responsive and helpful whenever I need it. Just shoot me a PM.


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