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PostPosted: Mon Mar 21, 2011 12:53 pm 
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The hour totalizer on my Chrono Superocean runs ahead in relation to the actual elapsed time, and gets further ahead the more the time has elapsed. For instance, at 30 minutes, it reads just slightly ahead of the 30 minute mark. By two hours, it's actually closer to 2.5 hours. And by four hours, it's practially at 4.5 hours. If I'm not paying close attention, it gets to the point where I don't know how much time has actually elapsed, which rather defeats the purpose of a chronograph. The watch is still under warranty. How big a fix am I looking at?

If it matters at all, the watch has done this as long as I've owned it (since January); it's nothing new.


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PostPosted: Mon Mar 21, 2011 3:32 pm 
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JacksonStone wrote:
The hour totalizer on my Chrono Superocean runs ahead in relation to the actual elapsed time, and gets further ahead the more the time has elapsed. For instance, at 30 minutes, it reads just slightly ahead of the 30 minute mark. By two hours, it's actually closer to 2.5 hours. And by four hours, it's practially at 4.5 hours. If I'm not paying close attention, it gets to the point where I don't know how much time has actually elapsed, which rather defeats the purpose of a chronograph. The watch is still under warranty. How big a fix am I looking at?

If it matters at all, the watch has done this as long as I've owned it (since January); it's nothing new.



I have no clue how that is even physically possible given the way that the train works. Definitely get it checked under warranty.


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PostPosted: Mon Mar 21, 2011 5:08 pm 
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Here are some pictures I took to try to document the issue. They aren't the best, but hopefully they show what I'm talking about.

Image
At 0 minutes

Image
At 1 hour

Image
At 2 hours

Image
At 4 hours

Image
At 4.5 hours


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PostPosted: Tue Mar 22, 2011 4:33 pm 
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Wow. That sucks, I am sure it really bugs the hell out of you. I know it would me.
Hopefully you can get it sorted and have it back to the precision instrument it is.

good luck with sorting it out..

:lingsrock:

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PostPosted: Wed Mar 23, 2011 10:36 am 
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Yeah, it's annoying, partly because I know there's something wrong with my watch, but also because I do actually use the chronograph, and find myself having to guess at how much time has actually elapsed. Not good.

Roff, do the pictures give you any more insight as to what might be going on? I understand what you're saying about it theoretically not being physically possible for the hour totalizer not to be in synch with the rest of the watch, but I don't think it's just my imagination. Closer inspection reveals that the hour totalizer is slightly ahead of zero when reset, so it's "fast" from the get go; but it does appear to get further and further ahead as the chronograph runs.


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PostPosted: Wed Mar 23, 2011 10:39 am 
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JacksonStone wrote:
Yeah, it's annoying, partly because I know there's something wrong with my watch, but also because I do actually use the chronograph, and find myself having to guess at how much time has actually elapsed. Not good.

Roff, do the pictures give you any more insight as to what might be going on? I understand what you're saying about it theoretically not being physically possible for the hour totalizer not to be in synch with the rest of the watch, but I don't think it's just my imagination. Closer inspection reveals that the hour totalizer is slightly ahead of zero when reset, so it's "fast" from the get go; but it does appear to get further and further ahead as the chronograph runs.



I have no idea - the only possible reason would be if one of the chrono wheels were flawed.


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PostPosted: Wed Mar 23, 2011 10:46 am 
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When sending it in for repair, would a written description of the problem suffice, or should I send pictures? I'm a little concerned about running into skepticism.


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PostPosted: Wed Mar 23, 2011 10:47 am 
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JacksonStone wrote:
When sending it in for repair, would a written description of the problem suffice, or should I send pictures? I'm a little concerned about running into skepticism.



I would provide as much information as possible.


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PostPosted: Wed Mar 23, 2011 10:53 am 
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Good call. I'll see if I can get some better pictures, then. Thanks, Roff.


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PostPosted: Wed Mar 23, 2011 12:36 pm 
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Sorry to see that you are having this issue. Your post caused me to test both my CSOs and fortunately they are balls on. BUSA will get it fixed and warranty work gets priority over other service.

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