First post here, so I thought I'd make it good. I've been visiting this site for years, but never had anything to contribute or add. Unfortunately, now I do!Heads up on some serious scammers on eBay..............very flashy website, live chat, quick reponses to emails, fairly good feedback over many years, etc. Here's the short version:
They sold me a "new" Breitling Lady Cockpit with an aftermarket [altered standard] "diamond" bezel. The auction said "100% authentic" and the picture, model number, and appraisal were for an authentic one. When it showed up, it was the standard bezel that had been machined out to accept inserts. I don't know if they were diamonds or not, but they were definately not the size and quality of those in an authentic bezel. It was in good shape, but I'm not sure if it was actually "new". No paperwork either, even though the auction said it was included.
Attachment:
yourauctionpic2.jpg
Attachment:
watchreceived2.jpg
These are cut and pastes of the emails....
My email to them: Something disturbing has arisen. The bezel on this Cockpit Lady is
not original. It is the standard non-diamond bezel that has been
machined out to accept pavi inserts. The size of these diamonds (or
CZs) are confirmed to be substantially smaller and lower grade than
the ones in the authentic bezel. While whoever did this, did a very
nice job; it is not authentic, nor "up to par" with the original.
See attached pictures.........The picture from the auction &
appraisal, the watch received, and the standard bezel for reference.
Were you aware of this? Response from infinititimepieces.com........... Yes, we are aware of the bezel. And my reponse............ I'm a bit confused, as this is gross misrepresentation:
-You sold this watch as 100% authentic per your auction.
-You sold this as model number as A7135653/G578 (the "53" indicate an authentic steel diamond bezel.) This is a A7135612/G578 with a modified bezel.
-You have a picture of the authentic model for sale, which has a different bezel than the one received.
-You stated in the appraisal that the bezel on this watch is .56 ct & VVSI--that is the weight of the authentic model per Breitling's catalog. This bezel is less in weight and quality.
From your website: "All of our timepieces are brand new and include all original parts, including the manufacturer’s box and documentation. We do not sell refurbished, returned or replicated watches"
Please explain.....because it sure looks like fraud from my end. And here's their response: "This isn't fraud. We list different items on ebay compared to our site. The auction would have mentioned is has an "original" diamond bezel if that was the case. It simply says diamond bezel, cause that's what it states and is. The bezel is what the appraisal states." They refused to refund my money, but when I opened an eBay investigation, then they said they only would process it only after I left positive feedback.
My credit card company, eBay, and PayPal did a chargeback and got my money back from these crooks.
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And the LOOOOOOONG version of the story for those interested. I purchased a Breitling Cockpit Lady from InfinitiTimepieces.com through an eBay auction. It was sold "New, 100% authentic, moneyback guarantee, 3 yr extended warranty, etc." The model number listed (and pictured) was A7135653/G578 which is a Stainless Steel Lady Cockpit, stainless bracelet, 8 diamond silver face, and . 56 tw ct VVSI diamond bezel.
The MSRP on this watch was $6640 and they had it listed for $3450 (or 48% off). Complete auctions on that same used model, were right around $3200, so this looked like a good price. I researched the website and had several nice emails with "Bill".
Before bidding I asked if they would provide an appraisal, and got the reponse, "No problem." The watch showed up on time, looked fine, serial numbers were the right for the year manufactured, but I never got an appraisal or any paperwork with it. After 4 emails I started to get suspicious why they wouldn't give me the appraisal.
Then I happened to glance at a Chronolog and it hit like a ton of bricks..........the bezel was not original. It was a standard Breitling bezel that had been machined out to accept diamonds. It was very good work, but the hour markers gave it away. After visiting an AD, I could tell the diamonds were not the quality nor size of Breitling's originals (VVSI).
I wanted to do a little investigating before blowing a gasket, so I left them negative feedback saying they didn't send me an appraisal as promised. That got a response within an hour demanding I remove it. I said, "as soon as I get the appraisal, I will make the appropriate corrections". They said it was ready to send out and sent me a picture of the envelope, demanding again that I remove the negative feedback at once. The envelope had little pieces of paper cut out laying on the envelope with my address (not taped to). I said, "not until I get the appraisal." So then they emailed me an appraisal, not signed, wrong serial number, and just "diamond bezel". I asked them to verify the model number, serial number, list the diamond info, SIGN IT, and resend. They listed the model number and diamond weight for the authentic bezel, but said, "we don't sign them".
I knew at that point that they were dirty. I was in Las Vegas at the time and told them I visited a few ADs, saw originals, and the bezels were different. I listed the model numbers, took pictures, etc and sent it with the email asking them if they were aware that the bezel was not authentic. TO MY SURPRISE, they answered, "we are aware of the bezel". I was floored.......I couldn't believe they were arrogent enough to falsify an appraisal, but then stupid enough to admit they new it was not 100% authentic (as advertised.)
I has already filed a chargeback with my CC company and began the eBay and PayPal process. I get an email back from General Manager "George" them saying they will graciousely extend the return policy, and take it back. But I have to change the feedback to positive by 5pm that day or they would not accept my return. I told them I would not change the feedback and I was going to let eBay work this out for me. About 10 days later (when the chargeback hit,) I get a shipping label from them demanding that I send the watch back that day by 5pm or they were going to call the local authorities on me. I was out of town and sent it back when I got back home. About a week later, my account was was credited.
My credit card company was overly supportive as was eBay and PayPal. I wasn't worried for a second that I wouldn't get my money back.
These scammers did a good job hiding their identies.......no last names, using their middle names to incorporate, address going to UPS Stores, etc. But not good enough.......After searching the IL Sec of State website I found a unique last name which I was able to trace to a hobby shop on the same street as their original UPS Store address. And no surprise, "George" and "Bill" [same last name] own it! And the same lawyer incorporated both companies. I won't list the other commonalities I found, their last name, hobby shop name........but with a little sleuthing, you can find it as easy as I did.
I filed a complaint with the IL Attorney General, IC3, eBay, PayPal, the BBB, and will post this here and Timezone.
Watch out! I've been on eBay 11 yrs and this was the first time I've been burned. But, I took every measure to CYA before I bought. Always use a credit card on top of PayPal. Two layers of protection, plus eBay's new "Buyer's Protection". They never stood a chance, and that's why I took the gamble buying off eBay.
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