The Breitling Watch Source Forums

It's ONLY been 4 weeks, so I have 2-4 weeks left, but I was wondering if BUSA emails/calls before they ship your watch back from service

Ive always sent though an AD and never gotten a call from BUSA.

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-RJ

I got an email and a call from the AD the day the watch arrived. No more advanced warning than that.

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“The only reason for time is so that everything doesn't happen at once.” - Albert Einstein

well, those assume you went through your AD - I just brought my watch to BUSA myself (living in NYC, it's not that far a trip)

In my experience no but they said 4 weeks and it was exactly 4 weeks.

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B-1, SuperOcean, Avenger Skyland

I recently sent a watch in for repair and the only thing I ever got was a voicemail on my work phone with a UPS tracking number the day the watch was returned.

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Super Avenger- White Arabic Dial
Super Avenger- Black Baton Dial
Hercules- White Dial
Navitimer World- Silver Dial
Oris Pro Diver Chronograph

BUSA service absolutely sucks. Forget the fact they screwed up my watch, but even after admitting they screwed up, they still took forever to rectify the situation and no, no notice whatsoever about the status of the watch. My ordeal lasted almost 4 MONTHS!

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PAM359, Omega PO Big Size, 1951 Omega Seamaster, Rolex Sea Dweller

Most of the experiences I've heard of have been positive. Quite so. As was mine and no, not any advance warning to my AD.

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SHARKMAN