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 Post subject: when servicing...
PostPosted: Mon Nov 15, 2010 12:24 pm 
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King of Ling
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I am looking to send my Chrono Evo back to BUSA sometime in January after I receive my Navi World(that way I am not watchless :wink: ) because it has been running drastically slow.

Will they do a complete overhaul and check out everything else and lube it up? Or will they just regulate it and send it back?

In other words do they typically do more then you ask for? OR just do what you say needs fixing?

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 Post subject: Re: when servicing...
PostPosted: Mon Nov 15, 2010 12:33 pm 
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When I sent my watch in for regulation they performed a complete service of the movement. They stopped short of polishing the case and the full "overhaul" treament but the watch is doing very well as a result. It should be a while before Breitling needs to take another look at it.

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 Post subject: Re: when servicing...
PostPosted: Mon Nov 15, 2010 12:51 pm 
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Good to know!

So basically after I get it back I can wait 5 years before getting it re-serviced?

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 Post subject: Re: when servicing...
PostPosted: Mon Nov 15, 2010 1:00 pm 
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Breitling has two levels of service - basic and full. The basic service will be what they likely default to if it's a relatively new watch running out of specs. That is still a disassembly, replacement of single use parts and lubrication so unless there is a failure in a non routine servicing part it effectively 'resets' the service interval. You may not get the high end of the 5 - 7 year window out of the watch, but 5 years is reasonable.

That said, from what you said before it is only running 20 seconds slow - I would just get a watchmaker to do it locally - a quick regulation will take a few minutes, a 'proper' one will take a couple of days to allow for monitoring of accuracy.


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 Post subject: Re: when servicing...
PostPosted: Mon Nov 15, 2010 1:03 pm 
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Roffensian wrote:
Breitling has two levels of service - basic and full. The basic service will be what they likely default to if it's a relatively new watch running out of specs. That is still a disassembly, replacement of single use parts and lubrication so unless there is a failure in a non routine servicing part it effectively 'resets' the service interval. You may not get the high end of the 5 - 7 year window out of the watch, but 5 years is reasonable.

That said, from what you said before it is only running 20 seconds slow - I would just get a watchmaker to do it locally - a quick regulation will take a few minutes, a 'proper' one will take a couple of days to allow for monitoring of accuracy.


True(about doing so locally) However, since its covered under warranty and i'll be getting a World anyway I think I amy take advantage of the situation and just go all out by taking it back the BUSA. On the upside, it will give me a chance to get to know my World a little better too by getting some quality alone time :wink:

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 Post subject: Re: when servicing...
PostPosted: Mon Nov 15, 2010 3:31 pm 
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I sent my Navi-World to BUSA in March and got it back in the same month. It was 3 weeks total time. It wasn't bad. I got a nice travel case and a polishing cloth in return too.

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 Post subject: Re: when servicing...
PostPosted: Tue Nov 16, 2010 7:11 am 
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Flynbyu wrote:
I sent my Navi-World to BUSA in March and got it back in the same month. It was 3 weeks total time. It wasn't bad. I got a nice travel case and a polishing cloth in return too.

~Brian


Those are "Happy words" - see my "wibble" thread - I dropped off my watch(es - the UTC module counts as a 2nd watch) at "hanger 7" on Thursday, and I'm going through withdrawl, despite only having owned the watch 3 weeks (or maybe becasue). I'd LOVE to be wearing in on Dec 18th (company Christmas party). Not looking forward to 6-8 weeks without it :cry:

That said, I am looking forward to a UTC module that works, a 'ling that is in regulation, and who's hands still glow


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 Post subject: Re: when servicing...
PostPosted: Tue Nov 16, 2010 9:18 am 
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kg2v wrote:
Flynbyu wrote:
I sent my Navi-World to BUSA in March and got it back in the same month. It was 3 weeks total time. It wasn't bad. I got a nice travel case and a polishing cloth in return too.

~Brian


Those are "Happy words" - see my "wibble" thread - I dropped off my watch(es - the UTC module counts as a 2nd watch) at "hanger 7" on Thursday, and I'm going through withdrawl, despite only having owned the watch 3 weeks (or maybe becasue). I'd LOVE to be wearing in on Dec 18th (company Christmas party). Not looking forward to 6-8 weeks without it :cry:

That said, I am looking forward to a UTC module that works, a 'ling that is in regulation, and who's hands still glow


I hope you get your pieces back quickly! 6-8 seems too long!

~Brian

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 Post subject: Re: when servicing...
PostPosted: Tue Nov 16, 2010 11:05 am 
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And that my friends is why I am waiting to get my Navi World in before shipping it out. :D

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 Post subject: Re: when servicing...
PostPosted: Wed Nov 17, 2010 1:48 pm 
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Ive sent a couple in for warranty regulation before, and both times they came back with a basic service, as evidenced by the "BASIC SERVICE" dated stamp in the warranty booklet. The case was not polished.

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 Post subject: Re: when servicing...
PostPosted: Wed Nov 17, 2010 7:07 pm 
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My chronomat is at BUSA right now for a warranty regulation. A month passed and I called the AD for an update. He allegedly called Breitling, claims they had an extended wait for a part, and the watch will be back to me somewhere around the end of November i.e. 2 FULL months.

I just found it hard to believe BUSA would be completely out of what I assume would be a basic part. Part of me assumes he didn't really call at all.

All I know is 2 months for a regulation just sucks.

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 Post subject: Re: when servicing...
PostPosted: Wed Nov 17, 2010 10:22 pm 
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Kid Vegas wrote:
My chronomat is at BUSA right now for a warranty regulation.


Could anybody please explain what 'warranty regulation' is, i don't understand that? :oops:

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 Post subject: Re: when servicing...
PostPosted: Thu Nov 18, 2010 1:07 am 
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wvynck wrote:
Kid Vegas wrote:
My chronomat is at BUSA right now for a warranty regulation.


Could anybody please explain what 'warranty regulation' is, i don't understand that? :oops:


Watch is running fast or slow (outside of the -4 to +6 seconds per day COSC tolerances). Send it in under warranty and Breitling will regulate it to get it within specs.

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 Post subject: Re: when servicing...
PostPosted: Thu Nov 18, 2010 5:26 am 
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Kid Vegas wrote:
My chronomat is at BUSA right now for a warranty regulation. A month passed and I called the AD for an update. He allegedly called Breitling, claims they had an extended wait for a part, and the watch will be back to me somewhere around the end of November i.e. 2 FULL months.

I just found it hard to believe BUSA would be completely out of what I assume would be a basic part. Part of me assumes he didn't really call at all.

All I know is 2 months for a regulation just sucks.



Your watch is getting more than a regulation if they are waiting on a part - no parts replacement involved in regulating a watch.


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 Post subject: Re: when servicing...
PostPosted: Thu Nov 18, 2010 8:21 am 
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Thx Roff. I already got the impression he was just making up an excuse for the extended delay. Now I'm virtually positive. I wouldn't be surprised if they sat on it for a couple weeks before they even sent it out!

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