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PostPosted: Fri Jun 10, 2016 4:00 am 
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I doubt that you will keep the car if the engine is not working in the shop, you paid the money.[/quote][/quote]

I'm not following your logic. If you buy a brand new car and the engine stops working, you bring it in under warranty and they fix the car. They don't give you a new one. It's actually very rare that they would give you a new car. Quite frankly they'd be out of business quickly if that were the case.


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PostPosted: Mon Jun 13, 2016 9:57 am 
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The logic is very simple, official deals shouldn't sell broken watches, that's what I was explained by watch makers. The watches should be wind from time to time in order to keep it alive.
In my case I just bought broken watch and according to EU regulations it must be replaced.
Anyway chronomat now is in service.
I guess every person buying new thing is not expecting to bring it straight to the service from the shop.
I fully agree about service but all of us human beings and of cause I was not happy.
Hope I will get the watch repaired soon.....


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PostPosted: Tue Sep 20, 2016 4:28 pm 
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charlik1963 wrote:
The logic is very simple, official deals shouldn't sell broken watches, that's what I was explained by watch makers. The watches should be wind from time to time in order to keep it alive.
In my case I just bought broken watch and according to EU regulations it must be replaced.
Anyway chronomat now is in service.
I guess every person buying new thing is not expecting to bring it straight to the service from the shop.
I fully agree about service but all of us human beings and of cause I was not happy.
Hope I will get the watch repaired soon.....



Yes I totally agree with this, they should have it where if its within a month of purchasing and its broken, you should be able to return and just get a brand new watch. Going from the AD to the service centre is just BS.

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