The Breitling Watch Source Forums

Amazon have a watch that I really want and can't find, would it be wise to buy from them? are the serials intact?


Thanks for any info.

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Certified watch nut.

I don't think you're buying from Amazon - I think it's one of the grey market dealers advertising through Amazon - like Yahoo shopping.

Nope this one is Amazon direct.

In Stock.
Ships from and sold by Amazon.com.


http://www.amazon.com/Zenith-Chronomast ... 64&sr=1-21

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Certified watch nut.

I think the problem with buying from amazon (or via amazon) ist that the warranty is through amazon and not with an AD.

For your watch it says specifically: "Warranty Type: non-authorized".

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Groetjes Mike

Breitling Windrider Blackbird

Interesting - didn't know they did that - sorry, can't help though as I have no experience (at least for watches).

Which is scaring me off the watch. I dont actually care that much about the waranty and I am willing to take the risk and have it serviced on my own on the off chance that a problem develops within the first two years, but if the serials are scratched out that means Zenith will refuse to fix it completely so I am stuck with a very pretty paper weight.

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Certified watch nut.

PrestigeTime, AuthenticWatches and Jomashop all have examples for similar prices. Prestige & Authentic sometimes have serials intact, Jomashop always do.

Good info thanks Roff! Never bought a watch online so being carefull....

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Certified watch nut.

Wow , that's a great price Altair. I'd have to know about those serials first though. Is there any way you can email them? (I'm an Amazon novice personally).

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Driver8

Site Moderator

I use Amazon ALOT, love their service. having researched the sources Roff provided it looks like I am back at square one as they don't offer international shipping (damnit)


Will let you know Driver when they do get back to me. Though I am almost absolutely sure their watches do not have intact serials.

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Certified watch nut.

What a pain.

I'm sure Prestigetime deliver internationally Altair....?

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Driver8

Site Moderator

Not to my part of the world


Might have to just wait on my AD to order one for me.

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Certified watch nut.

Gemnation claims to ship worldwide, but not sure about their serial number policy - I think a couple of forum members have used them.

The only thing I've ever bought from Amazon has been DVD's.

Keep us posted if you pull the trigger Altair.

~Brian

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Breitling Super Avenger
Fortis Flieger Chronograph
Rolex Submariner Date

Well guys for what its worth here is the emails I got back from Amazon, quick replies but absolutely no useful indication. Seems what they are hinting at is "buy it and if you do not like it return it"
Amazon.com Customer Service to me
show details 5:04 PM (4 minutes ago)

Reply

Thank you for writing to us at Amazon.com.

First, please allow me to extend my apologies for any inconvenience this matter has caused.

I have searched our web site for information regarding the item "Zenith Men's Chronomaster El-Primero XXT Watch #03.1260.4021/22.C505" and was unable to locate the required information.

I am sorry for any inconvenience this may cause. Please be assured that we are here to make things easier for you.

I would suggest you to contact the manufacturer directly with your question, and I assure you that they will definitely provide you with this information, here is the contact information for "zenith":

www.zenith.com
Phone: 256-772-1515
Fax: 256-774-4070

Please allow me to explain that our Customer Service centers are not in the same location as our fulfillment centers. Amazon.com offers hundreds of thousands of items in our own inventory, and the fulfillment center buildings enclose millions of square feet. In addition, many of our fulfillment center processes are automated and computerized.

For these reasons, we are unable to check the physical details of an item for you. Our information is limited to what the publishers and manufacturers supply to us; this information appears on our Web site.

All the information we have about the items offered on our web site is displayed on each item's product detail page or is accessible from that page. Usually, we have the manufacturer and item name, a photo that can be enlarged, product specifications, and product reviews by our editors and customers. Often, we also provide technical information, answers to Frequently Asked Questions (FAQs), and a list of similar products.

I am sorry that I could not help you in this regard when you had expected it from us, kindly rest assured that the manufacturer customer service must be able to answer your query to your satisfaction, however if you find that the item is not to your satisfaction on receiving it please return it for a full refund including the shipping cost.

Just visit our online Returns Center, which will guide you through the process and even give you a printable return mailing label:

http://www.amazon.com/returns

I hope you understand and again, please accept my sincere apologies for not being able to provide you with any further informaion regarding this item.

Thank you for shopping at Amazon.com.

*****
WHERE CAN I READ YOUR RETURN POLICY?
Most information about returning purchases to Amazon.com can be found on our Help pages at:

http://www.amazon.com/help/returns

*****
WHAT IF I AN ITEM IS DAMAGED, DEFECTIVE, OR NOT WHAT I ORDERED?
Our online Returns Center can also help you return damaged, defective, or wrong items. To ensure we get a refund or replacement to you right away, please indicate the reason for return when prompted by the Returns Center. If an item is available for replacement, we'll generate a new order and send you confirmation by e-mail.

*****
CAN I RETURN AN OPENED CD, DVD, OR GAME?
Opened media items may not be returned for a full refund unless they are defective or damaged. "Media" includes unopened CDs, cassette tapes, vinyl records, DVDs, VHS tapes, video games, or software. Information on making a return for a partial refund is available at:

http://www.amazon.com/gp/help/customer/ ... d=15015711

*****
WHERE DO I FIND MORE INFORMATION ABOUT REFUNDS?
Information about refunds is available on our Help pages at:

http://www.amazon.com/gp/help/customer/ ... eId=901926

*****
WHERE CAN I VIEW RETURN AND REFUND INFORMATION?
You may view returns and refunds by clicking the "Your Account" link at the top of our web site. Click "Go!" next to "Open and recently shipped orders" and then click "View order" next to the relevant order. Completed returns and refunds will appear at the bottom of the order summary page.

*****
HOW IS MY REFUND CALCULATED?
If your return is not a result of our error and you used a pre-paid label, the cost of return
shipping will be deducted from your refund. More information on refunds can be found on our Help pages at:

*****
WHEN WILL I GET MY REFUND?
When we receive your return, we'll issue a refund and send you an e-mail confirming the refund amount. You can also view completed refunds in Your Account, at the bottom of the relevant order summary page. Customers using postage-paid return labels will be charged for shipping unless the return is a result of our error.

*****

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=yxeddygd3297972247
If not, click here:
http://www.amazon.com/rsvp-n?c=yxeddygd3297972247

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Praveen Kumar R.
Amazon.com Customer Service
==============================
Check your order and more: http://www.amazon.com/your-account



---- Original message: ----







---------------
05/24/08 06:54:27
Your Name:Ahmed al-Falih
Comments:hello,

I want to order this watch:

http://www.amazon.com/Zenith-Chronomast ... 55&sr=1-21

But I see that the warranty says non-authorized. I dont mind taking a chance, but is the watch with intact serial numbers or do you like some gray dealers scratch out the serial numbers? If the serial numbers are scratched and the watch eventually needs servicing Zenith will not touch it and I will be stuck with a very nice looking paper weight.

Please let me know if the serials on the back are intact and that the if the watch has been modified or does not contain all paperwork.

_________________
Certified watch nut.