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| Cancelled my Planet Ocean order https://www.breitlingsource.com/phpBB2/viewtopic.php?f=6&t=8576 |
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| Author: | 1952 [ Tue Mar 10, 2009 2:39 am ] |
| Post subject: | Cancelled my Planet Ocean order |
Some of you may recall that I ordered a PO 42mm at the start of Feb. To cut a long story short, after weeks of delays and excuses, I cancelled it yesterday. Waiting for the refund to appear on my card now. Maybe it was a blessing in disguise - with the credit crunch and a forced 10% pay cut... Maybe I'll just go to the AD and buy it at full price?!! Which is what I'd suggest to anyone...knowing what I know now 
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| Author: | BoneDoc [ Tue Mar 10, 2009 4:00 am ] |
| Post subject: | Re: Cancelled my Planet Ocean order |
Sory 1952, I missed the original post. From whom did you order it? Can this be added to the seller feedback section? Sorry about the watch. Disappointing! 
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| Author: | Driver8 [ Tue Mar 10, 2009 5:02 am ] |
| Post subject: | Re: Cancelled my Planet Ocean order |
BoneDoc wrote: Sory 1952, I missed the original post. From whom did you order it? Can this be added to the seller feedback section? Sorry about the watch. Disappointing! Me too. I'd be interested to hear more about this..... |
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| Author: | 1952 [ Tue Mar 10, 2009 8:35 am ] |
| Post subject: | Re: Cancelled my Planet Ocean order |
I ordered it online from Delicious Diamonds (www.deliciousdiamonds.co.uk) as it was £500 gbp below UK retail price. I'd read consumer reviews about them and the majority of customers were satisfied. A few said that they were very unhappy with the long delays and lack of communication etc. Just before I paid, the salesperson said it would be through in 10 days. A few days later, the MD calls me to say that it would be delivered at the end of Feb (the 28th). "Fine ok, its only two extra weeks" I thought. Feb 27th: I call them to check where it is. "It'll be here in 48hrs" was the answer. Mar 2nd: Nothing in the post. I call them to check where it is. "It'll be here in 48hrs" was the answer. "Its definately on the way" Mar 5th: Nothing again. No contact. "It'll be here in 48hrs..." I tell them that I'm a little peeved with this excuse. "We can assure you that you will be happy by early next week". Mar 9th: You guessed it, Nada. One last call... "oh you've been calling a few times....the large shipment is stuck in Customs, but will be through soon" I tell them that I've had enough of the waiting and waiting - remember, the time I was quoted was up to 10 days! They agreed to cancel my order and refund the full amount. I'm still waiting to see the refund, although its only been a day since cancelling. |
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| Author: | jac-in-a-box [ Tue Mar 10, 2009 12:02 pm ] |
| Post subject: | Re: Cancelled my Planet Ocean order |
The company you mention has a bad reputation around the bazaars, you did the best by yourself to come out of the deal. £500.00 off list is no big deal either. I walked into Ernest Jones just before Xmas and bought a 45mm PO on a bracelet for £1600.00. New, not used and without even pushing hard....£5/600 off current list. Plenty of great deals on watches from AD's and the High St retailers just now - spend your money there  David |
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