The Breitling Watch Source Forums

As per comments..Address was changed last minute and I'm 100% sure I wrote the correct address/postcode on the parcel and royal mail cocked it up on special delivery slip from 8 to 88 and because it was to his mothers address they obviously couldn't match through name on parcel. As for not putting return address, I have never done this and never been told to by anyone in past as always thought sd was safe espically when I raised insurance to £1000 and said the item is valuable and delicate. thought it was only form of royal mail which was good. As for tracking down the parcel, it was taken to the sorting office and from there as stated has been sent to a random po box which can't be worked out.. Royal mail are stating it's lost in system so have to work out how to claim off insurance as obviously been stolen by some postman..
I have done everything correct on my end by accommodating last min address change and putting insured s/d.
I'm guessing it's just one of those things that happens and I am one who is losing out and having to deal with royal mail etc and god knows how that works.

I have been in constant contact with Paul and have stated I can only reply in gaps from work and did say I have had PayPal issues and also suggested raising a claim 1st so he could get refund as was having difficulties getting on as had no issue providing refund on PayPal myself.
I did speak to PayPal as had to provide them with additional info and also stated that it had already deducted balance in refund which is fine.
Also PayPal wouldn't say they have spoke to me or not because of data protection and legal reasons.

I put this down to the bastards at royal mail and a unfortunate situation where I am losing out and have stated to Paul that I have no issues or problems with refund and this is being done through paypal ehich is correct procedure and that I will have to claim through royal mail and god know how to even do that or long it takes to get compensation (advice will be helpful) as I AM the losing party.

There's no need for slanderous comments as I have good feedback and always happy people who do business with me it's just one of those unfortunate situations which I am unhappy with.

I did everything correctly when completing a trade, ps I still haven't had my PayPal login issue successfully resolved and still locked out system.

Paul I did get your message but though would reply on here as saw this and covers every comment.

Robbo

Understand that emotions are high, but please mind the language gentlemen - that one was completely unacceptable so edited.

Im not being slanderous, the fact is mistakes were made which were your end,(surely its your responsibility to write on parcel my name and address aswell as your own in case of any delivery mistakes such as this, you said refund would be swift and this simply has not materialised, paypal did inform me you HAD NOT been in contact by telephone, this is not a breech of confidentiality as i was simply discussing dispute, saying what information had been relayed to me by you, this could of been avoided by just issuing the refund and for everything you have said above still does not explain why it has not been made, royal mail will have to pay you for your loss as you informed me it was insured for £1000, you should not lose out at all, i will gladly take the refund now and show everyone you ARE willing to sort out issues, but this has not been the case up to yet, i await your response.
please send me copy of the royal mail receipt.

_________________
Breitling chronospace (2012)
super avenger STICKS (2010) pro 2
super avenger ARABIC (2005) pro 1 / Red Ocean racer
navi heritage (2006)
seawolf ti (2005)
Omega Planet Ocean (orange) 42mm
Rolex DSSD (2010)

removed sorry

_________________
Breitling chronospace (2012)
super avenger STICKS (2010) pro 2
super avenger ARABIC (2005) pro 1 / Red Ocean racer
navi heritage (2006)
seawolf ti (2005)
Omega Planet Ocean (orange) 42mm
Rolex DSSD (2010)

Why haven't you responded via paypal? Please explain the situation via PP why you cannot issue the refund, if it is their fault id be happy to wait, i have dealt with paypal for a long time now and know there procedures very well, some of what you say does not add up.

_________________
Breitling chronospace (2012)
super avenger STICKS (2010) pro 2
super avenger ARABIC (2005) pro 1 / Red Ocean racer
navi heritage (2006)
seawolf ti (2005)
Omega Planet Ocean (orange) 42mm
Rolex DSSD (2010)

I wrote your name and address u provided correctly and then post office typed it into system for special delivery slip. As for not putting a return address this is my mistake as have never been told or advised to do this and post office didn't say to either. Never had issue before so didn't know to so my mistake there.
As for reason why refund has not been done this is because I can still not access my business PayPal as wanted more details because of limits and something else. I guess we will have to agree to disagree about speaking to PayPal as I did so that's their issue on what they tell you.
You have esculated claim as u said which they will rule in your favour so that is your refund there.
As for delivery slip I will send a copy to u right now and upload another one here. Will blur your address details on site one though for your protection.

As for language if was me I apologise

I CAN'T GET ON TO PAYPAL as why haven't responded to it just had emails saying been esculated but can't do anything. I use paypal regulary through work as is a company PayPal and not happy with their withholding access.

ftp://ftp.royalmail.com/Downloads/publi ... 0Dec10.pdf

Specifically section 4.4 and 4.6.1.

No good for iPhone / iPad

Hope this helps

op has provided receipt with correct details on there so no need to upload here.

_________________
Breitling chronospace (2012)
super avenger STICKS (2010) pro 2
super avenger ARABIC (2005) pro 1 / Red Ocean racer
navi heritage (2006)
seawolf ti (2005)
Omega Planet Ocean (orange) 42mm
Rolex DSSD (2010)

they are not withholding funds, its a policy where paypal will freeze the money i sent you, you would of been able to spend the money but anything you deducted from my payment sent will then throw your account into a minus balance when i opened a dispute until topped up by your bank account or card funds, and how did you know they had put you into neg balance if you cannot log in?
also i didnt use any foul language on any previous posts, i accept your frustrated but you also told me you logged in earlier but just couldnt see the issue refund button, so what is it? You can or cant log in?

_________________
Breitling chronospace (2012)
super avenger STICKS (2010) pro 2
super avenger ARABIC (2005) pro 1 / Red Ocean racer
navi heritage (2006)
seawolf ti (2005)
Omega Planet Ocean (orange) 42mm
Rolex DSSD (2010)

Won't upload slip as u said have recieved it with correct details.
Havent spent any of money u sent actually got couple hundred extra in my PayPal at present as haven't used it for anything as used other money from bank for purchases I've made recenty.
I know its been pur on hold as it told me in a email and they told me on phone.

Easiest thing is to let PayPal refund you through escalation which u raised and is procedure and for me to claim back from royal mail insurance for loss.
You'll get your refund as u know though PayPal and I'll have fun job of claiming through royal mail.

Nothing else to say as provided u with slip and answered all your questions and PayPal will refund you.



Thanks murphy but link not working. Maybe cos on phone but will check when home

so im going to have to wait another 10 days for the refund, geeeeeeeeeeeeees thanks so much this has all been worth it, not really set the word that your a guy that sorts out any issues, ill leave my feedback as is! you have not sorted anything out have you??? i have had to FORCE a refund!!!!! imagine the issues if i had not used a protected method of payment!!!!

Paul

BTW PP does not block you from signing in,if this issue occured they would send you a temporary password they allow you to access everything accept sending payments.

_________________
Breitling chronospace (2012)
super avenger STICKS (2010) pro 2
super avenger ARABIC (2005) pro 1 / Red Ocean racer
navi heritage (2006)
seawolf ti (2005)
Omega Planet Ocean (orange) 42mm
Rolex DSSD (2010)

I hope everything gets sorted for you.
Iam a big believer in buy the seller,I was in contact with the seller and when I found that the photos werent his own
and were from a previous thread on here that was me done.
He couldn't be bothered to post post pics on his sales thread the next day to prove that im
an Idiot.

Good luck one to avoid for me in future.

Col.

_________________
Breitling Avenger GMT
Breitling Avenger Seawolf 2
Breitling Blackbird Red Strike LE
Breitling Chronomat Longitude
Breitling Chronospace automatic
Breitling Navitimer B01
Breitling Skyland Avenger
Breitling Skyracer Automatic
G Shock Work Watch

CGS

Yeah and I've gotta wait god know how long for royal mail to reinburse me for there screw up!

End of nothing else to say or add.

let me understand one thing please: seller has promised to post pics of the actual watch for sale including a current newspaper, do not see these ? Have they been removed, or were they never posted ?
all a but strange, frankly.

And col I have good feedback on here and also sold to Paul before and this is a royal mail issue and I'm the losing party in all this and have to deal with royal mail.

And I didn't post pictures as watch was already sold to you so I had no need to bother as wasn't needed .