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 Post subject: Panerai Question
PostPosted: Tue Jan 28, 2014 12:20 pm 
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Well I was adjusting the time and date on my Panerai 328 to atomic time, and once I pushed the crown back I noticed he hour hand was off by 15 or so minutes. I've tried everything I could to try and get it back but it keeps going to the same spot. Here's a pic to show what I mean.
Attachment:
ImageUploadedByTapatalk1390940350.152918.jpg
Attachment:
ImageUploadedByTapatalk1390940415.387349.jpg

Not sure what happened, but perplexed as to what to do next.


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 Post subject: Re: Panerai Question
PostPosted: Tue Jan 28, 2014 12:46 pm 
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Not sure how it would have occurred but looks like the running train 'jumped' a tooth on the hour wheel (assuming that it wasn't like it before) - it will need service attention to fix.


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 Post subject: Re: Panerai Question
PostPosted: Tue Jan 28, 2014 12:57 pm 
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Thanks Roff. I emailed the dealer and waiting to hear back. It will probably have to go to OP for service, hopefully won't take too long.


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 Post subject: Re: Panerai Question
PostPosted: Mon Feb 03, 2014 8:34 am 
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Well thankfully it still had factory warranty left so the 328 wS shipped to Panerai, and should hear back in a day or two the diagnosis and eta of when I should get it back.


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 Post subject: Re: Panerai Question
PostPosted: Mon Feb 03, 2014 8:42 am 
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Bummer to have it go back so soon after getting it. Nice that it is still under warranty. Time to strap on the yellow SW. Best of luck with service. I got my wife's Cartier back form service and it looks day one brand new. Amazing!


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 Post subject: Re: Panerai Question
PostPosted: Mon Feb 03, 2014 10:16 am 
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Thanks, I was changing the straps on the Seawolf when you posted. I hope it doesn't take too long, I've read some horror stories about taking like 6 months or something. I hope that's not the case.


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 Post subject: Re: Panerai Question
PostPosted: Mon Feb 10, 2014 1:07 pm 
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Well just got an email from DFW watches. They had to send my watch to OP to get a partial service, which is great because the warranty will cover the work, and I believe they are going to refinish the case and bracelet for me, plus it will extend the warranty by an extra year. They said it would take 4-6 weeks but may be quicker.


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 Post subject: Re: Panerai Question
PostPosted: Mon Feb 10, 2014 4:05 pm 
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Sometimes bad things turn out better than you think. Good luck.

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 Post subject: Re: Panerai Question
PostPosted: Wed Feb 19, 2014 9:57 am 
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Getting it back tomorrow! Matt from DFW let me know that it's back from service and headed back to me. Much faster than I expected, can't wait to get it back!


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 Post subject: Re: Panerai Question
PostPosted: Wed Feb 19, 2014 12:36 pm 
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MattC wrote:
Getting it back tomorrow! Matt from DFW let me know that it's back from service and headed back to me. Much faster than I expected, can't wait to get it back!

Nice Matt, I just hung up with Breitling, they are shipping mine for Friday delivery.

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 Post subject: Re: Panerai Question
PostPosted: Wed Feb 19, 2014 12:48 pm 
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Watch nut wrote:
MattC wrote:
Getting it back tomorrow! Matt from DFW let me know that it's back from service and headed back to me. Much faster than I expected, can't wait to get it back!

Nice Matt, I just hung up with Breitling, they are shipping mine for Friday delivery.

Sweet!


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 Post subject: Re: Panerai Question
PostPosted: Wed Feb 19, 2014 1:25 pm 
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Fast turnaround! Hopefully no further issues, and it comes back looking better than ever!


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 Post subject: Re: Panerai Question
PostPosted: Wed Feb 19, 2014 1:38 pm 
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Thanks! I am actually shocked it was this quick.


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 Post subject: Re: Panerai Question
PostPosted: Wed Feb 19, 2014 3:16 pm 
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Man that was quick...good deal as I am missing pix of it. You have to be missing the actual watch. Hope it is perfect.


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 Post subject: Panerai Question
PostPosted: Tue Feb 25, 2014 2:44 pm 
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rplace wrote:
Man that was quick...good deal as I am missing pix of it. You have to be missing the actual watch. Hope it is perfect.


Thanks man, it's actually been running great since I got it back, and I ordered a couple OEM straps for it that should arrive in a few days.

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ImageUploadedByTapatalk1393368228.703199.jpg
Attachment:
ImageUploadedByTapatalk1393368249.103066.jpg


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