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Question regarding crystal on newly purchased Super Avenger
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Author:  StephenBrooks [ Sat Dec 14, 2013 3:35 pm ]
Post subject:  Question regarding crystal on newly purchased Super Avenger
Hi Guys

I wonder if you can help me please?

I've recently purchased a Super Avenger, it is pre-owned but I spoke extensively with the seller before purchasing and was confident of the watches authenticity. I have all the documentation including the original purchase receipt from Breitling in East 57th Street in New York.

The watch was as described and I'm incredibly pleased with it however there is one small issue. There appears to be a staining on the crystal? .. its difficult to describe so I've taken a couple of pictures, its only visible in certain lights and I'm just wondering if I could get your input on what it might be? You can see the stain just over the 2 o'clock position then on the 3 o'clock down to the 5:30 ish area ? .. also a slight stain on the 7 o'clock area too.

I have 14 days to return the watch if I choose to do so.

Anyway here are the pics .. It would be great to hear your thoughts and I appreciate any help you guys can give me.

Many thanks

Stephen
Author:  Roffensian [ Sat Dec 14, 2013 3:36 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
No pics, but have you tried cleaning it? Could just be a water stain.
Author:  StephenBrooks [ Sat Dec 14, 2013 3:40 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
Roffensian wrote:
No pics, but have you tried cleaning it? Could just be a water stain.


Hi

Yes I've tried cleaning it ... doesn't seem to want to go !!

hopefully pic attached now!

s
Author:  MattC [ Sat Dec 14, 2013 4:00 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
Looks to me like someone tried polishing the chimney around the crystal, and ended up scratching the glass? Or removing AR? Not really sure.


Sent from my iPhone using Tapatalk
Author:  Roffensian [ Sat Dec 14, 2013 4:07 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
It's not scratched sapphire, you would need diamonds to scratch like that. It's likely the outer AR that has been removed and that's not something that Breitling will fix. While technically it's possible it's not economically viable so Breitling's solution would be to replace the crystal.
Author:  StephenBrooks [ Sat Dec 14, 2013 4:19 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
This doesn't sound great. I'm assuming the crystal is fairly costly to replace ?

Do you guys think I should return the piece?
Author:  dlNYC [ Sat Dec 14, 2013 6:11 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
It's the outer anti-reflective coating that they polished off by mistake when trying to polish the watch. You can remove all the rest of the AR coating by polishing it off so that you won't see the blemishes, or opt to just return it.
Author:  P51 [ Sat Dec 14, 2013 9:22 pm ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
StephenBrooks wrote:
This doesn't sound great. I'm assuming the crystal is fairly costly to replace ?

Do you guys think I should return the piece?


HI Stephen,

That depends on your circumstances. If the watch was from a fairly exhaustive search (for just the right one), then would you be able to replace it with one similar now, or would that take time? Do you need this particular watch, or is there no issue if it went back? Does the seller know that there is a stain on the crystal and was he aware of it before you bought? Would he discount some of the cost back to you so you can get Breitling to fix it? Seems reasonable.

Its a nice watch, and I guess if it were me, I might consider this other options first before sending it back. The seller probably does not want it back away and may agree to knock some of your buy price to help you. That would be interesting. Look at your buy price and compare to others out there. You have great provenance, which although not rare, is good all the same and worth something.

If I were sending it onto Breitling for a replacement crystal, I would also investigate resetting the date change over. If the pic you provided is correct, you are changing date before midnight. No issue really, but I prefer the date to change over after midnight. But that's me. :roll:
Author:  vulcanpilot [ Sun Dec 15, 2013 3:36 am ]
Post subject:  Re: Question regarding crystal on newly purchased Super Aven
StephenBrooks wrote:
This doesn't sound great. I'm assuming the crystal is fairly costly to replace ?


Probably not as expensive as you'd perhaps think.

My Aerospace Avantage had the AR coating removed by the previous owner as he had managed to mark it. Having no AR on my 'work watch' annoyed the hell out of me, even though I put up with it for 12 months. I took it in for a battery replacement to my local AD who is a Breitling Approved Service Centre and they replaced the crystal for me at cost, and it came to just about £100 UK pounds sterling, which for a £3.5k watch seemed pretty good value and I now feel much better about my watch.

I assume a SA crystal will probably be more costly than an Aerospace crystal, but probably not by much.

I'm not convinced the AR coating is that durable and take great care now with my watches not to scratch or knock the crystal.
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