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| Gutted !!!! After service warranty https://www.breitlingsource.com/phpBB2/viewtopic.php?f=12&t=44752 |
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| Author: | walter whatrton [ Fri Jan 04, 2013 12:59 pm ] |
| Post subject: | Gutted !!!! After service warranty |
Dear Members, I hope someone can give me some advice, I have 2004 Titanium Seawolf which was overhauled by Breitling UK on the paper work it says order received 23/11/11 and a complete overhaul was carried out I was charged to my credit card on the 05/01/12 my point is the winder/crown has just come out from the watch is this covered by any kind of warranty and if so how long as today is one day short of a year since I was charged on my card. Any help or advice would be much appreciated as I really don't want to have to pay again !!!! Kind regards Wally Wharton |
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| Author: | thomasenlow1 [ Fri Jan 04, 2013 1:08 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
walter whatrton wrote: Dear Members, I hope someone can give me some advice, I have 2004 Titanium Seawolf which was overhauled by Breitling UK on the paper work it says order received 23/11/11 and a complete overhaul was carried out I was charged to my credit card on the 05/01/12 my point is the winder/crown has just come out from the watch is this covered by any kind of warranty and if so how long as today is one day short of a year since I was charged on my card. Any help or advice would be much appreciated as I really don't want to have to pay again !!!! Kind regards Wally Wharton There is a warranty of 1 year on service work so I would make every effort possible to get the wheels turning. Hate to hear about the situation |
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| Author: | walter whatrton [ Fri Jan 04, 2013 1:17 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
Will do many thanks will keep the forum informed !!!! |
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| Author: | walter whatrton [ Fri Jan 04, 2013 1:54 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
Dear Members, I have informed Breitling UK of the situation and am awaiting instructions from them, do I take the watch to a local agent and let them ship the watch or should I ship it myself either way I am going to be worried until I hear from them that they have the watch safe with them. Kind regards Wally Wharton |
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| Author: | Roffensian [ Fri Jan 04, 2013 1:59 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
walter whatrton wrote: Dear Members, I have informed Breitling UK of the situation and am awaiting instructions from them, do I take the watch to a local agent and let them ship the watch or should I ship it myself either way I am going to be worried until I hear from them that they have the watch safe with them. Kind regards Wally Wharton You can do either - whichever you are more comfortable with. |
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| Author: | Renovatio [ Fri Jan 04, 2013 2:02 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
walter whatrton wrote: Dear Members, I have informed Breitling UK of the situation and am awaiting instructions from them, do I take the watch to a local agent and let them ship the watch or should I ship it myself either way I am going to be worried until I hear from them that they have the watch safe with them. Kind regards Wally Wharton You would do better to deal directly with Breitling UK yourself, they usually advise Special Delivery with the added insurance - but check with them first. |
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| Author: | thomasenlow1 [ Fri Jan 04, 2013 2:11 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
Might go without saying but I would also confirm the service request begins with the shipment date since your warranty expires tomorrow. |
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| Author: | findo-400 [ Sat Jan 05, 2013 2:18 am ] |
| Post subject: | Re: Gutted !!!! After service warranty |
Wally. I have PM'd you and left a Voice Mail. |
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| Author: | walter whatrton [ Sat Jan 05, 2013 12:25 pm ] |
| Post subject: | Re: Gutted !!!! After service warranty |
Dear Members, I just wanted to update you on the progress on the seawolf, on its way back to Breitling UK so I will let you know more when there is more news thank you for all the help and advice on the way will let you know how we go Kind regards Wally Wharton |
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