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daimlerblue
 Post subject: repair or warranty claim
PostPosted: Sat May 01, 2010 2:32 am 
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What is the estimated time for a warranty claim or a repair with BUK......?
is there a set period?

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Roffensian
PostPosted: Sat May 01, 2010 4:16 am 
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Warranty repairs get priority so it's generally in the 4 - 6 week range - should be closer to 4.
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mr.clean
PostPosted: Sat May 01, 2010 1:27 pm 
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how about regular maint. or repairs? Are they put to the back of the line?
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nathandanielmorris
PostPosted: Sat May 01, 2010 1:32 pm 
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Not put to the back of the line as such, but warranty repairs are given priority by Breitling. Rule of thumb at the moment is 5-6 weeks.
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Alinfrance
PostPosted: Sun May 02, 2010 2:37 am 
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Mine has just gone in for complete overhaul and a week ago they quoted 8 weeks but spoke to them on Fri and theyy now quote 12 weeks so guess they must be busy,at least theyre gonna do mine in the agreed 8 weeks. :D :D :D
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daimlerblue
PostPosted: Wed May 05, 2010 2:50 am 
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Just got conformation of my warranty work .........
I put the watch in to the AD on the 121th April and it will back from BUK with the AD on the 7th May....so not too bad, cant complain......It will be interesting though to see the report re the "misting under the crystal".........a new piece (3 months) and i didnt have the crown loose.....if they do give a report............:lingsrock:

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daimlerblue
PostPosted: Fri May 07, 2010 7:30 am 
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Just back from AD............i asked for a report on the warranty work.......no written report only that it was "done under warranty with no obligation to customer....... resealing" was the only clue as to what was wrong.......so we could only sumise that the seals or gaskets were out of line or had not sealed properly.....(whatever that means) but its back looking great and its like having an old friend back...........i did try on a few models and was taken with the Bentley Motors with Grey Violet dial......felt comfortable too, seemed a bit smaller than my SA but evidently its supposed to be the same size??.......nice little black Breitling carry case and hard back Bentley catalouge........made me feel like a customer instead of a number for a change
:lingsrock:

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H2F
PostPosted: Fri May 07, 2010 9:47 am 
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Congrats! Nice to hear of a proper service result for a change! :lingsrock:

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