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Jack H.
 Post subject: Sending for service
PostPosted: Tue Mar 16, 2010 3:00 pm 
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It's been awhile since I have sent a Breitling for service. My S/O Prof. is due one now. Do I still need to get an ad to send it, or can I send it myself? Any help appreciated.

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Roffensian
 Post subject: Re: Sending for service
PostPosted: Tue Mar 16, 2010 3:22 pm 
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Most countries will allow you to send it direct, certainly US, Canada, UK, etc.

In theory it shouldn't matter, but theory doesn't always work and sending it direct is probably a good idea.
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Driver8
 Post subject: Re: Sending for service
PostPosted: Wed Mar 17, 2010 4:21 am 
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Personally I always send it direct as I like to avoid AD's handling my watches as much as possible. I like to cut out the middle man as I've seen too many AD's who seem to have a strange compulsion to constantly wind watches they are handed, while some like to spin them round on their fingers :evil:, and others seem to generally just handle them without a care for the fact that they don't own the watch, and that it costs a lot of money.

The only issue with sending a watch direct is insuring it in transit as sometimes (at least here in the UK) the limits don't always cover the full value. Depends which you consider to be a bigger risk!

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Omega21
 Post subject: Re: Sending for service
PostPosted: Wed Mar 17, 2010 5:14 am 
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Jack, when you call BUSA (google them, I'm on my BB) they have a recorded message that nicely walks you through the steps of sending them a watch for service (or dropping it off if you live nearby in CT). When I spoke to my AD the sales rep who I trust recommended going directly to BUSA.

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Jack H.
 Post subject: Re: Sending for service
PostPosted: Wed Mar 17, 2010 1:21 pm 
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Thanks everyone for the help. I can always count on this forum to get the right answers. Happy St. Patrick's Day!

Jack H.
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moosewine
 Post subject: Re: Sending for service
PostPosted: Fri Mar 26, 2010 9:49 am 
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I just sent mine in two days ago from California. I followed the instructions on the recorded message and they emailed me a quote in fast time. It was real painless.

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