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PostPosted: Sun May 10, 2015 1:20 am 
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Dears - I purchased a used Airwolf 1.5 years ago from a Wien-based watch shop (non-AD), with a 2 yrs guarantee.

This winter, when wearing my watch in the cold I noticed that the seconds hand (big hand that ticks each second, yes? :) ) gets stuck. The watch works fine (both the analogue and the digital part), it's only the seconds hand that gets stuck. It actually pulsates on the second it got stuck on, as if it wants to move forward to the next second but it can't.

This situation used to happen rarely, when wearing the watch in the cold. As soon as I go to normal temperature the seconds hand would start again. Also the hand would move properly when I enter the Synchronisation mode (so no obvious "mechanical" blockage).

Now it started happening very often and, as winter is long time gone, it happens at normal temperatures too.

At first I thought the battery might be dead, but no EOL indicator comes on.

I am going to ship the watch back to Austria to be fixed. I am wondering if this problem is not known between Airwolf/quartz owners and perhaps has a solution so that I know what to ask to the watch shop.

Thank you!


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PostPosted: Sun May 10, 2015 2:17 am 
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It sounds like a simple lack of lubrication in the running train resulting in excess friction. It's an indicator of the need for a service, but if you bought from a non AD I wouldn't be using their warranty - that's going to result in the use of non authorised parts and a potentially expensive repair bill down the road. Buying from non authorised sources should be treated as buying without warranty.


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PostPosted: Mon May 18, 2015 3:06 am 
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Thanks Roffensian! Clear and to the point.

I am not sure if I am to ask for a service or for a complete overhaul (considering the non-AD provenience of the watch, I would be inclined for the overhaul).

Would they give me a certificate for any of those operations?

Would they require me to send the watch overseas or they can perform the operations in my own country (Romania)?

Cristi


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PostPosted: Mon May 18, 2015 7:04 am 
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No idea what the Romanian service structure is like, but any service will come with a 12 month warranty.


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