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More service stories
https://www.breitlingsource.com/phpBB2/viewtopic.php?f=1&t=65097
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Author:  LindaPeterson [ Sat Dec 08, 2018 8:24 pm ]
Post subject:  More service stories

Just dropped off my wife's orange Emergency with the orange UTC bracelet at the NYC Boutique after getting the EOL flash on the display. I went back and checked the last service record, as well as checking the service records for the other Emergencies in the house. The batteries consistently die at about 26-28 months. I admit that it bugs the crap out of me to keep having to do full services on all of the SQ watches every two years, not to mention the cost at about $500 and the month or two delay. Were it an Omega, I could have dropped it at the Boutique and picked it up the next day at about 10 percent of the cost. The woman who took the repair in promptly placed the watch so that it toppled face down on the table. When I righted it and asked her not to do that, she was perfectly nonplussed. I also dropped of my titanium Seawolf for a full service and new crystal. She immediately asked me if it also needed a new battery...[!]. I politely suggested that she should get to know the watches that Breitling has sold in the past, and that no, it did not need a battery. The best part is that she then asked my why I was dropping it off if it didn't need a battery.......really. How has the brand sunk to such a level of service?

Author:  Arcam [ Sun Dec 09, 2018 12:42 am ]
Post subject:  Re: More service stories

LindaPeterson wrote:
Just dropped off my wife's orange Emergency with the orange UTC bracelet at the NYC Boutique after getting the EOL flash on the display. I went back and checked the last service record, as well as checking the service records for the other Emergencies in the house. The batteries consistently die at about 26-28 months. I admit that it bugs the crap out of me to keep having to do full services on all of the SQ watches every two years, not to mention the cost at about $500 and the month or two delay. Were it an Omega, I could have dropped it at the Boutique and picked it up the next day at about 10 percent of the cost. The woman who took the repair in promptly placed the watch so that it toppled face down on the table. When I righted it and asked her not to do that, she was perfectly nonplussed. I also dropped of my titanium Seawolf for a full service and new crystal. She immediately asked me if it also needed a new battery...[!]. I politely suggested that she should get to know the watches that Breitling has sold in the past, and that no, it did not need a battery. The best part is that she then asked my why I was dropping it off if it didn't need a battery.......really. How has the brand sunk to such a level of service?
Good grief! I have also had a similar experience at an Omega and a Breitling Boutique.



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Author:  56scooter [ Sun Dec 09, 2018 3:48 am ]
Post subject:  Re: More service stories

LindaPeterson, Do you work for Omega or do you just have a genuine dislike for all thing Breitling? The least you could have done was change the story a little bit! What a wonderful first post, how long did it take to find the topic? viewtopic.php?f=1&t=64886

Author:  WatchFred [ Sun Dec 09, 2018 4:17 am ]
Post subject:  Re: More service stories

what a strange thing to do....

Author:  natesen [ Sun Dec 09, 2018 8:06 am ]
Post subject:  Re: More service stories

Ha and here I was thinking I was having a deja vu because that story sounded so familiar.... Apparently because it was a straight copy of someone else's post haha wtf!? Would love to know why someone would copy and paste someone else's post??? So weird

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