| The Breitling Watch Source Forums https://www.breitlingsource.com/phpBB2/ |
|
| Breitling Service Question https://www.breitlingsource.com/phpBB2/viewtopic.php?f=1&t=61549 |
Page 1 of 1 |
| Author: | Knight Rider [ Tue Nov 08, 2016 9:36 am ] |
| Post subject: | Breitling Service Question |
I send my 2011 Aerospace in for a battery replacement and was quoted $110 for the basic service + $57.78 for a new crown because the crown gasket needs to be replaced for water resistance. My understanding was that basic service included changing all seals and pressure testing. Am I right to request the crown be included with the service? http://www.breitling.com/multimedia/pdf ... v-1200.pdf |
|
| Author: | Roffensian [ Tue Nov 08, 2016 9:59 am ] |
| Post subject: | Re: Breitling Service Question |
No. Crown would not ordinarily need replacing as part of seals / gaskets replacement so something else is happening that requires the crown itself to be replaced. Welcome to BreitlingSource. |
|
| Author: | Knight Rider [ Tue Nov 08, 2016 10:12 am ] |
| Post subject: | Re: Breitling Service Question |
Roffensian wrote: No. Crown would not ordinarily need replacing as part of seals / gaskets replacement so something else is happening that requires the crown itself to be replaced. Welcome to BreitlingSource. Thanks for the response. I have attached the quote. My understanding based off the wording is that its just the seal for water resistance. |
|
| Author: | Roffensian [ Tue Nov 08, 2016 10:48 am ] |
| Post subject: | Re: Breitling Service Question |
The quote says crown which implies Breitling feel the crown is damaged and needs replacing to ensure water resistance, it is not a normal service item. |
|
| Author: | Knight Rider [ Tue Nov 08, 2016 11:58 am ] |
| Post subject: | Re: Breitling Service Question |
Roffensian wrote: The quote says crown which implies Breitling feel the crown is damaged and needs replacing to ensure water resistance, it is not a normal service item. I just emailed BCAN back and asked the following: Quote: Please advise on why the crown needs to be replaced. Is this for water resistance or was there damage to the crown? Their response was: Quote: The crown is required to ensure that your watch will be properly sealed, for dust proof and water-resistance.
|
|
| Author: | Knight Rider [ Wed Nov 09, 2016 2:25 pm ] |
| Post subject: | Re: Breitling Service Question |
Just a follow up, I questioned why it wasn't included then with the service and was told: Quote: Thank you for your email. Please be informed that the crown being a multifunction purpose part, after several years of use it will naturally wear and hence must be replaced. Also, there is no replaceable gasket for this crown. Strange that Breitling doesn't include a part that is apparently needs to be replaced at each battery change in the cost of the battery change. |
|
| Author: | Roffensian [ Wed Nov 09, 2016 3:59 pm ] |
| Post subject: | Re: Breitling Service Question |
It doesn't have to be replaced at every battery change, it has to be replaced when it is worn or damaged. For the vast majority of people that is nowhere near every battery change. |
|
| Author: | Matt68 [ Sat Nov 12, 2016 10:52 am ] |
| Post subject: | Re: Breitling Service Question |
Roffensian wrote: The quote says crown which implies Breitling feel the crown is damaged and needs replacing to ensure water resistance, it is not a normal service item. In other words bump the bill up like they do with the hands! Sent from my iPhone using Tapatalk |
|
| Author: | Roffensian [ Sat Nov 12, 2016 11:48 am ] |
| Post subject: | Re: Breitling Service Question |
Nothing like the hands. Those are single use items and have never been claimed to be anything else. You don't need to look at hands to determine they need replacing, they are replaced as a matter of course. Crown is only replaced if it needs to be changed which is in only a small percentage of services. |
|
| Author: | Matt68 [ Sat Nov 12, 2016 11:57 am ] |
| Post subject: | Re: Breitling Service Question |
Roffensian wrote: Nothing like the hands. Those are single use items and have never been claimed to be anything else. You don't need to look at hands to determine they need replacing, they are replaced as a matter of course. Crown is only replaced if it needs to be changed which is in only a small percentage of services. Breitling sometimes insist on replacing the hands even though the lume hasn't degraded so I've been led to believe, not sure what you mean by single use items, there another functioning part of the Watch like a crown! I'm a believer of letting the hands age with the dial, that's unless the customer wants them replacing of course! Sent from my iPhone using Tapatalk |
|
| Author: | Roffensian [ Sat Nov 12, 2016 12:11 pm ] |
| Post subject: | Re: Breitling Service Question |
Hands are friction fit, when they are set in place on the arbors the hole stretches slightly. The movement cannot be removed from the case without first removing the hands which will then not be capable of being replaced because the friction caused by the arbor stretching the hole will no longer occur - hence they are single use and must be replaced during servicing. If they aren't replaced the hands could easily fall off the arbor with a slight knock. By contrast, the crown is affixed to the crown stem and the whole assembly can be removed from the case intact (except in the case of a front loader where the crown stem is split to allow complete removal). It can then be reassembled when the watch is recased with no need to replace it unless damaged. |
|
| Author: | Matt68 [ Sat Nov 12, 2016 12:15 pm ] |
| Post subject: | Re: Breitling Service Question |
Roffensian wrote: Hands are friction fit, when they are set in place on the arbors the hole stretches slightly. The movement cannot be removed from the case without first removing the hands which will then not be capable of being replaced because the friction caused by the arbor stretching the hole will no longer occur - hence they are single use and must be replaced during servicing. If they aren't replaced the hands could easily fall off the arbor with a slight knock. By contrast, the crown is affixed to the crown stem and the whole assembly can be removed from the case intact (except in the case of a front loader where the crown stem is split to allow complete removal). It can then be reassembled when the watch is recased with no need to replace it unless damaged. But you see hand sets for vintage Rolex Submariners ect for sale? (So they are useless) And vintage Watches with original hands that would have long since stopped without a service? Sent from my iPhone using Tapatalk |
|
| Author: | Matt68 [ Sat Nov 12, 2016 12:23 pm ] |
| Post subject: | Re: Breitling Service Question |
Matt68 wrote: Roffensian wrote: Hands are friction fit, when they are set in place on the arbors the hole stretches slightly. The movement cannot be removed from the case without first removing the hands which will then not be capable of being replaced because the friction caused by the arbor stretching the hole will no longer occur - hence they are single use and must be replaced during servicing. If they aren't replaced the hands could easily fall off the arbor with a slight knock. By contrast, the crown is affixed to the crown stem and the whole assembly can be removed from the case intact (except in the case of a front loader where the crown stem is split to allow complete removal). It can then be reassembled when the watch is recased with no need to replace it unless damaged. But you see hand sets for vintage Rolex Submariners ect for sale? (So they are useless) And vintage Watches with original hands that would have long since stopped without a service? Sent from my iPhone using Tapatalk You say the movement can not be removed from the case without removing the hands? surely you mean removing the dial from the movement without removing the hands? Sent from my iPhone using Tapatalk |
|
| Author: | Roffensian [ Sat Nov 12, 2016 12:46 pm ] |
| Post subject: | Re: Breitling Service Question |
Semantics - the watch cannot be serviced without removing the hands. Vintage handsets are used for vintage watches because those are the only original option available, not the case with modern watches. And none of this is remotely relevant to the OP's issue with the crown (which was my point when you made the comparison). |
|
| Author: | Knight Rider [ Wed Nov 30, 2016 2:11 pm ] |
| Post subject: | Re: Breitling Service Question |
I received my watch back today from service/polishing. One thing I noticed is that the dial/ring around the watch that rotates in one direction seems to be looser and can be moved up/down/left/right about 1mm without rotating the dial. I don't recall this being the case before. Could this be adjusted at a Breitling store? |
|
| Page 1 of 1 | All times are UTC - 8 hours |
| Powered by phpBB® Forum Software © phpBB Group https://www.phpbb.com/ |
|