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| Author: | brightontrader [ Thu Apr 21, 2016 2:41 am ] |
| Post subject: | Superocean 44 issues |
Bought a Superocean 44 and a part gold Galactic before Christmas in Brighton AD store. The Superocean gained 8-10 seconds a day so after 2 months took it back. It went to service centre and came back 7 weeks later. Same result. OK its only a couple of seconds a day over the +6 but over a couple of weeks if a few minutes, annoying... Sent it back with the Galactic which was gaining 2 hours a day!!!! Watches of Swizzerland said that they would replace my SuperOcean and send the Galactic for repair....They then sent the SuperOcean back after a week saying it kept perfect time, claiming they wound it every day and kept it in their safe.. Well it doesn't. Now am in a fix. They are saying send it in again for testing, but the last time they simply didn't do anything, so whats the point. They promised a replacement watch and then didn't deliver that. I accept that you can have issues with products but its the AD thats at fault here isn't it..Is there some independant tester you can get a watch tested...I spend over £8000 on these 2 watches and neither of them work. (PS: My rolex GMT is 20 years old and gains 2 seconds a month) |
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| Author: | Roffensian [ Thu Apr 21, 2016 2:52 am ] |
| Post subject: | Re: Superocean 44 issues |
Any watchmaker has a timing machine and should be prepared to show you the results. If your AD has a watchmaker they should do that, though there is no way in the world they should be offering to replace a watch that runs two seconds faster than COSC. The watch running two hours fast could likely have been fixed in about 3 seconds by passing it through a demagnetiser, again any watchmaker has one. Welcome to BreitlingSource. |
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| Author: | brightontrader [ Thu Apr 21, 2016 10:01 pm ] |
| Post subject: | Re: Superocean 44 issues |
The UK Breitling repair centre is 12 miles from home here, the watch gaining 2 hours has been away a month now, the superocean gained 40 seconds since i posted yesterday, so getting quicker and quicker. The point though is if only 2 seconds over the +6 then am I supposed to accept that is accurate enough and does not warant a 2 month visit to Breitling. The AD is a shop with no skilled staff. |
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| Author: | brightontrader [ Fri Apr 22, 2016 5:21 am ] |
| Post subject: | Re: Superocean 44 issues |
The AD has offered a new replacement watch.....must have seen these posts and finally capitulated. Am getting the 42mm SuperOcean11 hoping as its smaller than the 44mm has a different movement. (I was never going to dive to 1000M anyway!) So end of thread from me.....worth logging in to get result. |
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| Author: | 56scooter [ Fri Apr 22, 2016 5:36 am ] |
| Post subject: | Re: Superocean 44 issues |
A trip to the Breitling website would have revealed that the movement is the same for the two Superoceans, It is a shame that your AD does not have a trained watchmaker on staff. One of my watches was running a little fast and the Watchmaker at my AD was able to adjust it in about ten minutes! |
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| Author: | Roffensian [ Fri Apr 22, 2016 6:13 am ] |
| Post subject: | Re: Superocean 44 issues |
This is two UK ADs we have heard about who have replaced watches that need nothing more than a minor regulation. It's a horrible precedent to be setting. |
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| Author: | brightontrader [ Sat Apr 23, 2016 9:50 am ] |
| Post subject: | Re: Superocean 44 issues |
Back again, on the movement being the same does that mean it will never be accurate? Or can this movement be adjusted to chrono specs... I got the new watch offer BTW by offering to just give the super ocean back to the shop without asking for my money back, the small catch was that I was going to do it with a news camera team present. To be honest, I really didn't want to wait another 6 weeks or so and get the watch back still gaining at least 8 seconds a day...I was in an endless loop. I may still be with the new 42mm Super Ocean 11 . |
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| Author: | Roffensian [ Sat Apr 23, 2016 11:15 am ] |
| Post subject: | Re: Superocean 44 issues |
It's just as capable of being regulated to COSC specs as the last one was. |
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