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Warranty book stamped, necessary?
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Author:  Phill_78 [ Thu Oct 23, 2008 12:56 pm ]
Post subject:  Warranty book stamped, necessary?

Hi guys,

I´m in the market for a Cockpit grey dial on steel bracelet. I´ve seen an auction in eBay which picked my attention, here´s the link:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ... TQ:GB:1123

Everything seems cool, but I asked if the warranty card was stamped by the AD and he said (since is not visible from the pictures):

"The country and retailers name is stamped on the warranty book
as shown in the picture . The retailers full address is hand
written on the adjoining page."

Well, the warranty card of my Navi world has the address of the AD stamped, not hand written. Not sure if this is a valid way of "stamping" and this would be as good as any other warranty card with the actual stamp on it.

What do you think? Is it necessary?

Author:  Roffensian [ Thu Oct 23, 2008 4:27 pm ]
Post subject: 

The AD completes that so it all depends on whether they have a stamp with their name and address.

Author:  Driver8 [ Fri Oct 24, 2008 2:16 am ]
Post subject: 

Just to add my words to this as I am selling a watch with a completed but undated warranty card :) .

As far as I am aware, provided everything else is complete, a buyer can simply fill in the date themselves and then the warranty card is valid from that date. As we know, occasionally AD's will find NOS models a while after production ceased and if they sell them to customers they will have a full warranty.

If anyone has any better information on this, please post something here.

Author:  hnb [ Fri Oct 24, 2008 4:31 am ]
Post subject: 

Well, I have heard (from an AD) that if they dont fill out the date they will get in trouble from Breitling... that is if they find out ;)

Author:  Roffensian [ Fri Oct 24, 2008 5:16 am ]
Post subject: 

Breitling's not a big fan of open dates in warranty books because it may end up costing them money. If a watch goes wrong 2 1/2 years after purchase then the buyer can simply put a later date in the warranty card and claim that it is still under warranty.

Which of course is the self same reason why some ADs will leave the date open for buyers.

Author:  GZGym1 [ Fri Oct 24, 2008 6:12 am ]
Post subject: 

I am looking to buy a Bentley 6.75 and the Ad I am purchasing it through also said that would leave the warranty papers open for me to date when needed is this okay?

Author:  Roffensian [ Fri Oct 24, 2008 8:32 am ]
Post subject: 

GZGym1 wrote:
I am looking to buy a Bentley 6.75 and the Ad I am purchasing it through also said that would leave the warranty papers open for me to date when needed is this okay?


Same answer as my previous post - Breitling doesn't like it, AD is trying to do you a favour.

Author:  RJRJRJ [ Fri Oct 24, 2008 9:43 am ]
Post subject: 

OP: I dont believe a stamp is a big deal. As long as the info is there and its signed. IIRC, my AD hand writes the info.


Now heres my question about open papers: In the US, the AD fills out the registration card which gets sent to BUSA directly. I would imagine that BUSA keeps this info on record and can pull up exactly when a watch was purchased. They must not really give a crap if all they do is check the date in the warranty book and not verify anything with their own records.

Author:  Roffensian [ Fri Oct 24, 2008 11:00 am ]
Post subject: 

RJRJRJ wrote:
OP: I dont believe a stamp is a big deal. As long as the info is there and its signed. IIRC, my AD hand writes the info.


Now heres my question about open papers: In the US, the AD fills out the registration card which gets sent to BUSA directly. I would imagine that BUSA keeps this info on record and can pull up exactly when a watch was purchased. They must not really give a crap if all they do is check the date in the warranty book and not verify anything with their own records.


I am speculating, but.....

I wonder what happend if the AD 'forgets' to send the paperwork to Breitling.

You make a very good point though, and if there weren't so many middlemen in the process Breitling could refuse to provide more stock without completed papers.

There must be a way around it though, how else would the ADs that supply grey market sellers handle it - sure they could date them for their original sale, but what do you do about the name of the buyer?

Also, I think BUSA is the only one that sends freebies directly to buyerrs rather than through ADs, so that may drive (or be the result of) a different process.

Author:  Mofongo [ Mon Feb 23, 2009 4:27 pm ]
Post subject:  Re: Warranty book stamped, necessary?

So what if the last page of the warranty booklet is completely filled out (including model and serial # and date of purchase), but the space in the preceding page for the stamp/signature is blank?

I have a used GMT that came with the booklet this way. It was already 2.5 years old according to the purchase date, so I never worried too much since the warranty is already expired. However, I had assumed that it was purchased from the AD whose name was punched into the last page, but if so the AD did not fill out the spot where their address and signature goes. Does that mean the previous owner could not have gotten it serviced under warranty by Breitling??

Also, does it mean that the watch was likely not originally purchased from an AD?

Thanks,

Mofongo

Author:  Roffensian [ Mon Feb 23, 2009 4:50 pm ]
Post subject:  Re: Warranty book stamped, necessary?

Mofongo wrote:
So what if the last page of the warranty booklet is completely filled out (including model and serial # and date of purchase), but the space in the preceding page for the stamp/signature is blank?

I have a used GMT that came with the booklet this way. It was already 2.5 years old according to the purchase date, so I never worried too much since the warranty is already expired. However, I had assumed that it was purchased from the AD whose name was punched into the last page, but if so the AD did not fill out the spot where their address and signature goes. Does that mean the previous owner could not have gotten it serviced under warranty by Breitling??

Also, does it mean that the watch was likely not originally purchased from an AD?

Thanks,

Mofongo


It simply means that the dealer forgot to put their stamp / write in their details. I've seen a couple like it in the past and I don't think that it's a problem.

Author:  RJRJRJ [ Mon Feb 23, 2009 5:05 pm ]
Post subject:  Re: Warranty book stamped, necessary?

Roffensian wrote:
Mofongo wrote:
So what if the last page of the warranty booklet is completely filled out (including model and serial # and date of purchase), but the space in the preceding page for the stamp/signature is blank?

I have a used GMT that came with the booklet this way. It was already 2.5 years old according to the purchase date, so I never worried too much since the warranty is already expired. However, I had assumed that it was purchased from the AD whose name was punched into the last page, but if so the AD did not fill out the spot where their address and signature goes. Does that mean the previous owner could not have gotten it serviced under warranty by Breitling??

Also, does it mean that the watch was likely not originally purchased from an AD?

Thanks,

Mofongo


It simply means that the dealer forgot to put their stamp / write in their details. I've seen a couple like it in the past and I don't think that it's a problem.


Plus, since handwriting seems to be common as well, I would imagine that you could just write it in yourself.

Author:  Roffensian [ Mon Feb 23, 2009 5:17 pm ]
Post subject:  Re: Warranty book stamped, necessary?

RJRJRJ wrote:
Roffensian wrote:
Mofongo wrote:
So what if the last page of the warranty booklet is completely filled out (including model and serial # and date of purchase), but the space in the preceding page for the stamp/signature is blank?

I have a used GMT that came with the booklet this way. It was already 2.5 years old according to the purchase date, so I never worried too much since the warranty is already expired. However, I had assumed that it was purchased from the AD whose name was punched into the last page, but if so the AD did not fill out the spot where their address and signature goes. Does that mean the previous owner could not have gotten it serviced under warranty by Breitling??

Also, does it mean that the watch was likely not originally purchased from an AD?

Thanks,

Mofongo


It simply means that the dealer forgot to put their stamp / write in their details. I've seen a couple like it in the past and I don't think that it's a problem.


Plus, since handwriting seems to be common as well, I would imagine that you could just write it in yourself.


AS long as you knew the correct details - don't forget that Breitling know which name and address should be there.

Author:  dhalem [ Mon May 18, 2009 9:48 am ]
Post subject:  Re: Warranty book stamped, necessary?

Roffensian wrote:
AS long as you knew the correct details - don't forget that Breitling know which name and address should be there.


How would they know? Because they know which AD they sent the watch to? I get the impression that they are not that on-top of things.

Author:  Roffensian [ Mon May 18, 2009 10:07 am ]
Post subject:  Re: Warranty book stamped, necessary?

dhalem wrote:
Roffensian wrote:
AS long as you knew the correct details - don't forget that Breitling know which name and address should be there.


How would they know? Because they know which AD they sent the watch to? I get the impression that they are not that on-top of things.


Of course they know.

They have a list of which serials were sent to which distributor and the distributor has to track what happens to every one of those serials - i.e. which AD gets it.

It's why an AD can phone Breitling with a serial number and be told not just the model and dial colour that the serial relates to but also where it was first sold.

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