Agree with everyone, not acceptable whatsoever. You are not being remotely picky at all. Send it back and ask for one of those nifty Breitling book boxes for your troubles
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| received B from warranty service whit another prob.[solved] https://www.breitlingsource.com/phpBB2/viewtopic.php?f=1&t=47837 |
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| Author: | CometMan [ Thu Jun 06, 2013 12:52 pm ] |
| Post subject: | received B from warranty service whit another prob.[solved] |
Hello there, my BB BS went to warranty service overhaul to fix the fact that i could not wound my watch, had no effect trying to wind on 1 position of the crown like other watches, so after receiving the watch whit that problem solved, they delivered it whit another problem, missaligned big date, first digit looks like still didnt changed 100% and stays in a upper position comparing to the second digit, no matter what day or hour, this really bothers me since it was perfect, now looks wrong, so went to the AD and dropped the watch again, the AD start smiling ( kind of ) you must be joking, sending the watch in because of this, but we pay premium price for a quality service and they must correct this right? or am i being to picky whit this, my other BB is perfect and this was too before going to service, and since i notice it i am staring at it all the time, its anoying |
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| Author: | zak57 [ Thu Jun 06, 2013 1:17 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
No way are you being picky. Date should align perfectly. I'd be asking for a replacement watch if I'd experienced such faults as those. And maybe looking for a replacement AD as well. |
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| Author: | VicLeChic [ Thu Jun 06, 2013 1:58 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
That is not aceptable, and we're talking about a big date window here, which is kind of the selling point of the BB. They'll get it fixed. |
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| Author: | knuntapr [ Thu Jun 06, 2013 2:04 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
Agree with everyone, not acceptable whatsoever. You are not being remotely picky at all. Send it back and ask for one of those nifty Breitling book boxes for your troubles
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| Author: | superavenger13 [ Thu Jun 06, 2013 2:28 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
Not picky at all. You paid for it and it should be perfect. Isn't it why we are in the watch game? Haha. For that feeling of perfection everytime you look at your wrist. |
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| Author: | Roffensian [ Thu Jun 06, 2013 5:52 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
It's more than misaligned, it could be a symptom of a damaged date wheel - you paid for a perfect watch - no conditions! |
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| Author: | P51 [ Thu Jun 06, 2013 10:44 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
No, you are not picky. I would send it back too, just like all the others here have suggested. It’s just the inconvenience of waiting (again) for a second return on something that should not have left the Service Centre in that condition in the first place. |
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| Author: | natesen [ Fri Jun 07, 2013 12:14 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
I'd send that thing right back to them as well. I've had warranty repairs come back with new issues before too and the watch went right back to them. Sent from my XT907 using Tapatalk 2 |
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| Author: | Driver8 [ Fri Jun 07, 2013 12:56 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
Another vote for "Not being picky at all" here. As I've said many times, these watches are luxury premium items, and we pay premium prices for them, so why should you make do with something that is misaligned and possibly damaged? Get it striaght back to them. |
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| Author: | Wolfgang427 [ Fri Jun 07, 2013 11:15 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
Not pickey at all that's a defect somewhere, let them fix it correctly or get a new one. |
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| Author: | Novacastrian [ Sat Jun 08, 2013 12:14 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
zak57 wrote: No way are you being picky. Date should align perfectly. I'd be asking for a replacement watch if I'd experienced such faults as those. And maybe looking for a replacement AD as well.  The AD's meant to be in your corner.
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| Author: | CometMan [ Wed Jul 03, 2013 6:34 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
well received a call today, 4weeks later that my bb bs is now fixed and ready for pick up, looking foward to see aligned date wheel numbers first the wounding system not functioning, now miss aligned date numbers after full service, nothing to pay of course, first problem still in factory warranty then second problem on service warranty just the 2 month whitout my precious |
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| Author: | wessa [ Wed Jul 03, 2013 7:12 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
Sorry to hear that you had to put up with this crap. Hopefully you got it sorted this time. I would not accept anything but perfect service either. Give them heaps! It's their job to get it right first time and they failed to do so. |
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| Author: | Waynepjr1 [ Wed Jul 03, 2013 9:18 am ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
When it comes to me and mine, I don't play that game. I had a piece come back from BUSA Service Center ONCE not fixed proper. My AD and BUSA felt the wrath of Khan, in a subtle way that this would NOT happen again. Oh yes, I called them in Ct. and let them know what was what. I got email photos of the entire process when they worked on it and an apology from service manager. If you get your watch back from the Breitling Service Center not right, I am calling them. Forget the AD, I go to the source of the problem. But that's me. |
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| Author: | CometMan [ Thu Jul 04, 2013 12:14 pm ] |
| Post subject: | Re: received my B from warranty service whit another prob. |
well yesterday went to the AD to pick up my baby and the watch is now perfect finally well worth the wait, have another breitling official stamp on my warranty book described as calendar adjustmentthe watch came in pristine condition and well cleaned, everything is now 100% also had a copy of breitling insider magazine next to the watch:) nice  
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