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| Warranty Issue on SOH 46 https://www.breitlingsource.com/phpBB2/viewtopic.php?f=1&t=4340 |
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| Author: | cde1218 [ Mon Aug 11, 2008 9:24 am ] |
| Post subject: | Warranty Issue on SOH 46 |
so I brought in my Superocean Heritage to get cleaned up this weekend at my AD and they told me my stem wasnt working correctly,(which i noticed myself) it was not locking all the way in rather it would continuously turn like something on the inside was stripped. However the watch is like 2-3 mos. old and i have used the stem to set the time maybe once and know for a fact I havnet dropped it or anything. They said "crowns" arent under warranty but wouldnt this be something separate. If not what should i expect to pay? |
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| Author: | Roffensian [ Mon Aug 11, 2008 10:20 am ] |
| Post subject: | Re: Warranty Issue on SOH 46 |
cde1218 wrote: so I brought in my Superocean Heritage to get cleaned up this weekend at my AD and they told me my stem wasnt working correctly,(which i noticed myself) it was not locking all the way in rather it would continuously turn like something on the inside was stripped. However the watch is like 2-3 mos. old and i have used the stem to set the time maybe once and know for a fact I havnet dropped it or anything. They said "crowns" arent under warranty but wouldnt this be something separate. If not what should i expect to pay?
Well assuming that the issue is with the crown rather than the tube, it's not that expensive - I've seen replacement crowns on vintage pieces for $50 - $75, but....... You need to push your AD for the warranty coverage of this. I wasn't aware that the crown was excluded, but any AD worth their salt will replace it no questions asked - it's a minor investment in the value of the relationship. |
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| Author: | cde1218 [ Mon Aug 11, 2008 10:36 am ] |
| Post subject: | |
Yeah this is what i was thinking too, Im still waiting for a call back once their watch guy came back to take a better look at it. I'll be unhappy if they try to nickle and dime me over this when my families spend a few hundred grand there over the past 15 or so years. |
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| Author: | In2Deep [ Mon Aug 11, 2008 10:38 am ] |
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Any AD with any business sense at all should take care of you. Don't worry. |
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