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Warranty question
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Author:  matt968 [ Thu Apr 12, 2012 12:02 am ]
Post subject:  Warranty question
My understanding is that a Breitling owner can take there watch (along with the warranty certificate) to any AD to submit a watch for warranty (not just sending it direct or going to the place of purchase).

Is this correct? Is there any additional costs in doing this?

Thanks
Matt
Author:  Driver8 [ Thu Apr 12, 2012 12:30 am ]
Post subject:  Re: Warranty question
Yes you can take it to any AD and ask them to send it to Breitling for a service on your behalf.

I'm not sure about an additional charge as I only ever send mine direct - I don't trust many AD's to handle my watches as I've seen how they often treat them - however if there is an additional charge it won't be very much. The AD should tell you, so it's probably worth just asking them.
Author:  matt968 [ Thu Apr 12, 2012 12:39 am ]
Post subject:  Re: Warranty question
Thanks Driver.
Author:  Roffensian [ Thu Apr 12, 2012 4:15 am ]
Post subject:  Re: Warranty question
Some ADs will charge for shipping, not really an extra cost as you would pay it yourself if you sent direct.
Author:  mrbill [ Fri Apr 13, 2012 6:38 pm ]
Post subject:  Re: Warranty question
I believe the ADs get a discount on the service. Therefore they make money on the deal. I don't have a problem with this. It's what Rolex does.
Author:  Roffensian [ Sat Apr 14, 2012 5:24 am ]
Post subject:  Re: Warranty question
mrbill wrote:
I believe the ADs get a discount on the service. Therefore they make money on the deal. I don't have a problem with this. It's what Rolex does.



Right, but the end user cost is the same - it's effectively just a kick back from service to the AD if the watch is sent through them (which is why some ADs are preparaed to swallow some / all of the shipping cost).
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