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Hodzana
PostPosted: Sat May 24, 2008 8:49 am 
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I had ordered an Aerospace Titanium with blue face several weeks ago. I never heard anything so I stopped by the AD. They had no record of the watch being ordered from Breitling, although they had a record of my payment. I had paid the full amount on a card at the time. They said they would re-order it and make it up to me with a watch winder, (I have two already) but I just had them reverse the charges out. I'll get something else, somewhere else. I might have poked myself in the eye on that, but I really didn't want to mess with them anymore. Would you have re-ordered and accepted their gift?
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RJRJRJ
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PostPosted: Sat May 24, 2008 2:03 pm 
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I would have let them reorder it. Everybody makes mistakes, and even though it sucks big time that you had to wait, at least it wasnt a huge deal. If they messed up on something again though, id move on.
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Breitling Bloke
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PostPosted: Sat May 24, 2008 2:10 pm 
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Why would they think you would want a winder with your Aerospace?

Better off giving you the money off the original order.

Right to go elsewhere - they were happy to take your money but not bothered about putting your order in.

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Aerospace Titanium & Gold - Grey Face
B-1 on Fighter/Blue Shark - Blue Face
Emergency on Pro - Yellow Face

To complete the collection:
Navi 01 46/Black leather - Black/white
Montbrillant Datora/Navi - White face
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laieboy
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PostPosted: Sat May 24, 2008 8:08 pm 
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That totally sucks! :x
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aleister
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PostPosted: Sun May 25, 2008 8:28 pm 
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I agree - a winder on that one? I'd probably take my money back and look around, before giving them another shot.

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doctor diesel
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PostPosted: Sun May 25, 2008 10:59 pm 
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I might be cynical but will they now offer to order it at the new higher price :roll:

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chronograph
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PostPosted: Sun May 25, 2008 11:27 pm 
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That's a pretty major stuff up in my books. :shock:

I would take my business elsewhere, as you did.

Good on you!

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Stuart
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