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Help!
https://www.breitlingsource.com/phpBB2/viewtopic.php?f=1&t=27451		 Page 1 of 2
Author:  Jefferson [ Tue Feb 15, 2011 4:17 pm ]
Post subject:  Help!
at 7:13pm EST my SA stopped working! I tried winding it manually, nothing! It's not making any tickng sounds!

I bought it from George in July 2009. Does my warranty cover this? I did not bang it and just wear it casually every day.

I'm freaking out right now!

Need guidance...
Author:  Roffensian [ Tue Feb 15, 2011 4:24 pm ]
Post subject:  Re: Help!
Yes, you warranty covers your watch not working!

Try the following after 40 full winds....

1) Looking at the dial of the watch rotate it through 360 degrees (i.e. crown moves to 6, 9, 12 and back to 3). If it's out of beat that will get it going - and is safer than shaking it.

2) See if it starts when you start the chrono - that's not a solution but will help Breitling diagnose the potential problem.
Author:  FEAR [ Tue Feb 15, 2011 4:56 pm ]
Post subject:  Re: Help!
just get it to any ad and you will have no problems getting it warrantied for sure. you are covered no prob.
Author:  daimlerblue [ Tue Feb 15, 2011 5:15 pm ]
Post subject:  Re: Help!
Quote:
at 7:13pm EST my SA stopped working! I tried winding it manually, nothing! It's not making any tickng sounds!

Jefferson i feel for you mate, i only hope its not catching,. :yeahthat ........i dont think you will have a problem fixing it.
Author:  Jefferson [ Tue Feb 15, 2011 6:31 pm ]
Post subject:  Re: Help!
tried all tricks nothing worked. Is it true I can take it to any AD and they will send it to BUSA?
Author:  Roffensian [ Tue Feb 15, 2011 6:39 pm ]
Post subject:  Re: Help!
Jefferson wrote:
tried all tricks nothing worked. Is it true I can take it to any AD and they will send it to BUSA?



Yes.
Author:  Jefferson [ Wed Feb 16, 2011 11:50 am ]
Post subject:  Re: Help!
ok. I'm going Monday to Robinson's Jewelers in Somers Point NJ on Monday. Anyone have an ETA? Weeks? Months? Also, do they clean the watch like it was getting a full service or do they just fix the problem?

BTW Roff, thanks for the quick reply.


I guess the Boschett will be seeing alot more wrist time for a while. :|
Author:  Roffensian [ Wed Feb 16, 2011 12:32 pm ]
Post subject:  Re: Help!
Jefferson wrote:
ok. I'm going Monday to Robinson's Jewelers in Somers Point NJ on Monday. Anyone have an ETA? Weeks? Months? Also, do they clean the watch like it was getting a full service or do they just fix the problem?

BTW Roff, thanks for the quick reply.


I guess the Boschett will be seeing alot more wrist time for a while. :|



Warranty work get's priority so should be 4 weeks or so, probably won't get a full case refinishing though.
Author:  daimlerblue [ Sat Feb 19, 2011 9:36 pm ]
Post subject:  Re: Help!
Jefferson unfortunatley i am quite a distance from you so the thought of offering my SA when im not wearing it until yours is repaired is a no no .......sorry mate.......good luck with it :wink:
Author:  JacksonStone [ Sun Feb 20, 2011 12:15 am ]
Post subject:  Re: Help!
Jefferson wrote:
Does my warranty cover this?

Forgive me for asking this, but I can't help myself. What is your concept of a warranty such that you have to ask if it will cover a complete breakdown of your watch within the warranted period? I mean, if a warranty won't cover that, really...what's the point?
Author:  breanach78 [ Sun Feb 20, 2011 1:05 am ]
Post subject:  Re: Help!
I hope it works out ok for you J. and your problem gets sorted out. . . .
Author:  Jefferson [ Fri Feb 25, 2011 10:11 am ]
Post subject:  Re: Help!
JacksonStone wrote:
Jefferson wrote:
Does my warranty cover this?

Forgive me for asking this, but I can't help myself. What is your concept of a warranty such that you have to ask if it will cover a complete breakdown of your watch within the warranted period? I mean, if a warranty won't cover that, really...what's the point?



Forgive me also, I was in a state of despair and was not thinking correctly. Of course i knew the watch should be covered, I was just looking for sympathy.


I sent my watch out so now I'm just waiting to hear the word. This is why I need a second Breitling... I'm going through withdraw...
Author:  JacksonStone [ Fri Feb 25, 2011 10:24 am ]
Post subject:  Re: Help!
Jefferson wrote:
This is why I need a second Breitling... I'm going through withdraw...

I can certainly sympathize with that. My CSO has a very minor issue I'll probably have fixed under warranty at some point, but the prospect of being without it for so long makes me resist sending it off. At any rate, I hope your issue works out OK. I'll be interested to hear how it's going, and what the cause of the trouble was.
Author:  Fleetlord [ Fri Feb 25, 2011 11:22 pm ]
Post subject:  Re: Help!
Jefferson wrote:
I did not bang it and just wear it casually every day.



We'll see if Breitling agrees. Not saying it's going to happen, but this is a common area of wiggling out of warranty repairs for watch manufacturers. Just be sure your case is free from big scratches before you send it in. Dings may be a problem....But fight them on it if it comes up...
Author:  Roffensian [ Sat Feb 26, 2011 7:22 am ]
Post subject:  Re: Help!
Fleetlord wrote:
Jefferson wrote:
I did not bang it and just wear it casually every day.



We'll see if Breitling agrees. Not saying it's going to happen, but this is a common area of wiggling out of warranty repairs for watch manufacturers. Just be sure your case is free from big scratches before you send it in. Dings may be a problem....But fight them on it if it comes up...



I don't recall Breitling ever using this excuse, and can't find any references here to it either. Breitling have refused warranty repair for obvious water damage when the watch passes pressure tests, but not for dings.
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