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Does BUSA email/call before sending your watch back https://www.breitlingsource.com/phpBB2/viewtopic.php?f=1&t=25190 |
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Author: | kg2v [ Tue Dec 07, 2010 9:49 am ] |
Post subject: | Does BUSA email/call before sending your watch back |
It's ONLY been 4 weeks, so I have 2-4 weeks left, but I was wondering if BUSA emails/calls before they ship your watch back from service |
Author: | RJRJRJ [ Tue Dec 07, 2010 10:32 am ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
Ive always sent though an AD and never gotten a call from BUSA. |
Author: | Iantheklutz [ Tue Dec 07, 2010 12:11 pm ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
RJRJRJ wrote: Ive always sent though an AD and never gotten a call from BUSA. ![]() I got an email and a call from the AD the day the watch arrived. No more advanced warning than that. |
Author: | kg2v [ Tue Dec 07, 2010 12:42 pm ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
well, those assume you went through your AD - I just brought my watch to BUSA myself (living in NYC, it's not that far a trip) |
Author: | OB59 [ Tue Dec 07, 2010 1:32 pm ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
In my experience no but they said 4 weeks and it was exactly 4 weeks. |
Author: | himark800 [ Tue Dec 07, 2010 3:31 pm ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
I recently sent a watch in for repair and the only thing I ever got was a voicemail on my work phone with a UPS tracking number the day the watch was returned. |
Author: | Drtymrtini [ Tue Dec 07, 2010 7:53 pm ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
BUSA service absolutely sucks. Forget the fact they screwed up my watch, but even after admitting they screwed up, they still took forever to rectify the situation and no, no notice whatsoever about the status of the watch. My ordeal lasted almost 4 MONTHS! |
Author: | sharkman [ Tue Dec 07, 2010 8:24 pm ] |
Post subject: | Re: Does BUSA email/call before sending your watch back |
Most of the experiences I've heard of have been positive. Quite so. As was mine and no, not any advance warning to my AD. |
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