BigAl1970 wrote:
I ordered a replacement Steelfish manual from BUK only a month or so ago and got it no problem.
I emailed them with my request, they emailed back to ask me to confirm the order. Then a couple of days later they phoned me to take payment and then sent it out by recorded post. The whole thing was straightforward and took less than a week.
They were very responsive, so perhaps try ordering one through the UK and they can sort it out internally between themselves. Or perhaps ask UK customer services to forward on your order to someone helpful where you are?
I used these contact details: customerservices@breitling-uk.com
Good luck
I emailed them with my request, they emailed back to ask me to confirm the order. Then a couple of days later they phoned me to take payment and then sent it out by recorded post. The whole thing was straightforward and took less than a week.
They were very responsive, so perhaps try ordering one through the UK and they can sort it out internally between themselves. Or perhaps ask UK customer services to forward on your order to someone helpful where you are?
I used these contact details: customerservices@breitling-uk.com
Good luck
In my experience BUK are absolutely fantastic to deal with. From reading on here I think a couple of the other regional centres could learn a thing or two from BUK. Keep up the good work BUK!
