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Little Bit upset right now...
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Author:  mrcheatle [ Mon Sep 13, 2010 9:59 am ]
Post subject:  Little Bit upset right now...

I have to say.... I just called Tourneau in NYC in regards to the 50-70% off sale because I was interested in purchasing a Navi World as a impulse buy this afternoon. First off, the place that is having the sale IS NOT Tourneau! Its some other shop that I representing Tourneau and they are not an authorized dealer :evil: .

I then asked if I can purchase over the telephone and she says, "no". She tells me to take the train in from Philadelphia lol. I was a little baffled by this and wondering why but, what ever.

Then I finally asked the dam lady who answered the phone if they even have a Navi World and she says, "I'm not too familiar with the brand so I'm really not sure." I said, "ok well I am not going to drive to philly then take a train to come see a watch that isn't even there ya know?"
She responds, "WELL THATS THE RISK/GAMBLE YOU WILL HAVE TO TAKE!"

F - HER! :evil: What a *itch!

I hope she gets ran the hell over by a bus when she walks home! Dam, for someone who is about to instantly drop 3 1/2g's like that, you think she would at least help me out somewhat by telling me if she even has the watch available!

I literally told her to F Off and hung up the phone rather upset.

Author:  CountDuckula [ Mon Sep 13, 2010 10:18 am ]
Post subject:  Re: Little Bit upset right now...

mrcheatle wrote:
I have to say.... I just called Tourneau in NYC in regards to the 50-70% off sale because I was interested in purchasing a Navi World as a impulse buy this afternoon. First off, the place that is having the sale IS NOT Tourneau! Its some other shop that I representing Tourneau and they are not an authorized dealer :evil: .

I then asked if I can purchase over the telephone and she says, "no". She tells me to take the train in from Philadelphia lol. I was a little baffled by this and wondering why but, what ever.

Then I finally asked the dam lady who answered the phone if they even have a Navi World and she says, "I'm not too familiar with the brand so I'm really not sure." I said, "ok well I am not going to drive to philly then take a train to come see a watch that isn't even there ya know?"
She responds, "WELL THATS THE RISK/GAMBLE YOU WILL HAVE TO TAKE!"

F - HER! :evil: What a *itch!

I hope she gets ran the hell over by a bus when she walks home! Dam, for someone who is about to instantly drop 3 1/2g's like that, you think she would at least help me out somewhat by telling me if she even has the watch available!

I literally told her to F Off and hung up the phone rather upset.


You have to talk to the manager/owner about the attitude of that person.
As you said, she's a b--ch!

Author:  mrcheatle [ Mon Sep 13, 2010 10:26 am ]
Post subject:  Re: Little Bit upset right now...

Not even worth it my friend. Horrible first impression! I personally would rather spend the extra thousand and deal with nice people(Govberg's in Philly)! :lingsrock:


:strummin: = Govbergs
:guns: = Soiffer Haskin

Author:  OsearyDrakoulias [ Mon Sep 13, 2010 12:58 pm ]
Post subject:  Re: Little Bit upset right now...

That's ridic. I would have dropped a deposit until you get there... Then if they pull anything strange, then have a good lunch and go home. Sounds a bad store. The tourneau nearby me has been very nice and politely.

Author:  B01fan [ Mon Sep 13, 2010 1:27 pm ]
Post subject:  Re: Little Bit upset right now...

1) You are not going to get a Navi World at that discount. Period. Unless it "fell off a truck" somewhere...

2) The woman you spoke with on the phone was likely not a Tourneau employee. It's a sample sale run by a company that does nothing but sample sales. That company uses mostly temporary (read: low-paid) staff - she probably thinks Basel is what you sprinkle on your roast chicken.

Author:  Iantheklutz [ Mon Sep 13, 2010 2:28 pm ]
Post subject:  Re: Little Bit upset right now...

Yeah, I'd just relax about it. Not really worth getting that worked up over. If you're digging through the discount bin (which I don't blame you for doing), I wouldn't expect top notch service.

Would you, for example, expect a Wal-Mart employee to have answers to questions about a specific brand of television? I would not, I'd go to a specialty store for that level of service.

Let it roll off your back!

Author:  sharkman [ Mon Sep 13, 2010 2:58 pm ]
Post subject:  Re: Little Bit upset right now...

Quote:
F - HER! What a *itch!


Dude! Stop soft peddling it - tell us how ya really feel. :wink:

Author:  kstone [ Mon Sep 13, 2010 4:01 pm ]
Post subject:  Re: Little Bit upset right now...

You hope she gets run over by a bus??

Maybe put the $3k toward an anger management class.

Author:  Drtymrtini [ Mon Sep 13, 2010 6:50 pm ]
Post subject:  Re: Little Bit upset right now...

I usually will stop into Tourneau every once in awhile to see a big collection of watches in one place - I just got back from NY and saw the SuperOcean II (in Red - didn't like it) - but their customer service absolutely stinks and I always want to wash my hands after I leave.

It's a good place to visit to check out a large selection of watches, but I would never buy a watch there.

One thing I did find amusing though - they had a PAM 328 in the store, but the Panerai Boutique a block away didn't have any...go figure.

Author:  MartC [ Tue Sep 14, 2010 12:22 am ]
Post subject:  Re: Little Bit upset right now...

kstone wrote:
You hope she gets run over by a bus??

Maybe put the $3k toward an anger management class.


Or pay a disillusioned bus driver :twisted:

Seriously though, that would wind me up beyond reason as well!

Author:  breanach78 [ Tue Sep 14, 2010 1:12 am ]
Post subject:  Re: Little Bit upset right now...

sharkman wrote:
Quote:
F - HER! What a *itch!


Dude! Stop soft peddling it - tell us how ya really feel. :wink:


:uplaugh: :lol: :lol: :lol: :lol:

I agree 100% with OP, mrcheatle , but the a step back. She was clearly unprofessional as I think you called her, cough, cough, :lol: but she probably did not give it or you a thought after she got off the phone, so why should you?
Drop in next time you are there and if they have your Navi at a discount walk out the door with a smile on your face!!! :cheer:

:lingsrock:

Author:  Palantas [ Tue Sep 14, 2010 1:26 am ]
Post subject:  Re: Little Bit upset right now...

That's pretty ridiculous. I agree: *Screw* her. Don't imagine she's too successful if paid on commission.

Nice to see some helpful psychological help. When I tell story on a forum about how someone was a jackass, I like being told I need anger management.

Uh oh, I just mentioned something that annoys me. Now I probably need anger management for that. :(

Author:  sharkman [ Tue Sep 14, 2010 6:26 am ]
Post subject:  Re: Little Bit upset right now...

breanach78 wrote:
sharkman wrote:
Quote:
F - HER! What a *itch!


Dude! Stop soft peddling it - tell us how ya really feel. :wink:


:uplaugh: :lol: :lol: :lol: :lol:

I agree 100% with OP, mrcheatle , but the a step back. She was clearly unprofessional as I think you called her, cough, cough, :lol: but she probably did not give it or you a thought after she got off the phone, so why should you?
Drop in next time you are there and if they have your Navi at a discount walk out the door with a smile on your face!!! :cheer:

:lingsrock:



This reminds me of something I once read - a resentment is like swalllowing poison yourself to get the other guy.

Author:  kuslamb [ Tue Sep 14, 2010 8:36 am ]
Post subject:  Re: Little Bit upset right now...

mrcheatle wrote:
I have to say.... I just called Tourneau in NYC in regards to the 50-70% off sale because I was interested in purchasing a Navi World as a impulse buy this afternoon. First off, the place that is having the sale IS NOT Tourneau! Its some other shop that I representing Tourneau and they are not an authorized dealer :evil: .

I then asked if I can purchase over the telephone and she says, "no". She tells me to take the train in from Philadelphia lol. I was a little baffled by this and wondering why but, what ever.

Then I finally asked the dam lady who answered the phone if they even have a Navi World and she says, "I'm not too familiar with the brand so I'm really not sure." I said, "ok well I am not going to drive to philly then take a train to come see a watch that isn't even there ya know?"
She responds, "WELL THATS THE RISK/GAMBLE YOU WILL HAVE TO TAKE!"


I think you had the wrong idea of this sale. Its a trunk sale type operation. All surplus inventory, everything, is thrown into a large space, heavily discounted, and deal are struck. This was not a promotion whereby Tourneau (or the host of the sale) was offering discounts on stocked watches of 50-70%. From what I have read, a lot of the watches sold will be sold without boxes/some of the papers due to the simple fact that they get taken, destroyed, etc... Again, its a trunk sale, not a sale out of current inventory.

The brochure posted made most of this clear.

Author:  bacardi [ Sun Sep 19, 2010 6:23 pm ]
Post subject:  Re: Little Bit upset right now...

mrcheatle wrote:
I have to say.... I just called Tourneau in NYC in regards to the 50-70% off sale because I was interested in purchasing a Navi World as a impulse buy this afternoon. First off, the place that is having the sale IS NOT Tourneau! Its some other shop that I representing Tourneau and they are not an authorized dealer :evil: .

I then asked if I can purchase over the telephone and she says, "no". She tells me to take the train in from Philadelphia lol. I was a little baffled by this and wondering why but, what ever.

Then I finally asked the dam lady who answered the phone if they even have a Navi World and she says, "I'm not too familiar with the brand so I'm really not sure." I said, "ok well I am not going to drive to philly then take a train to come see a watch that isn't even there ya know?"
She responds, "WELL THATS THE RISK/GAMBLE YOU WILL HAVE TO TAKE!"

F - HER! :evil: What a *itch!

I hope she gets ran the hell over by a bus when she walks home! Dam, for someone who is about to instantly drop 3 1/2g's like that, you think she would at least help me out somewhat by telling me if she even has the watch available!

I literally told her to F Off and hung up the phone rather upset.



F - HER! :evil: What a *itch!

lol cheatle rox :uplaugh:

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