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Unhappy Chronospace
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Author:  plankton [ Sat Sep 05, 2009 7:35 am ]
Post subject:  Unhappy Chronospace
Hello fellow ling-lovers,

My first time here, and I come asking for help. I own a Chronospace, and have done so far 13 years. The movement in the watch was replaced within the warranty period back in 1996 when it malfunctioned after just three months, and since then I have had the replacement movement replaced too......

This year I took the watch to a dealer to have the battery replaced when the watch stopped, only to be told that the movement needs replacing again.

Is this right ? Should a movement need replacing at a cost of 600 Euros or so every five years ? Is there anyone I can approach to see if something can be done about the situation ?

I love my Breitling, but I'd love it even more if it didn't cause me so much grief :(
Author:  sonyman [ Sat Sep 05, 2009 8:08 am ]
Post subject:  Re: Unhappy Chronospace
It depends whats wrong with the watch €600 seams a touch expensive when I have just picked up two of those movements for less than €100 each,still I suppose its cehaper than scrapping the watch.

Is this a breitling AD telling you this,If you are in the USA i'd speak to BUSA or the head office wherever you are and tell them you are not happy.

I am just buying two Chronospaces and they are both less then you are paying for a movement change. :wowzers
Author:  plankton [ Sat Sep 05, 2009 10:38 am ]
Post subject:  Re: Unhappy Chronospace
Hi Sonyman,

I'm in France, though the warranty replacement in 1996 was done in Guernsey, CI/UK, and the second one was done in St. Martin (Caribbean, French side).

I have no details of what was wrong with the watch each time other than the "movement needed replacing". This year I'm close to Biarritz, and while I accept that the 600 Euro mark is high, that is what they quoted. From memory (1999 or so) I think the Caribbean repair was about $350 US. I'm sure the Caribbean repair was not a Breitling one, as the watch was returned far quicker than it would have taken to get it back to Europe and back, but this time the watch did go to Switzerland and was returned with a Breitling slip of paper.

Any thoughts ?
Author:  sonyman [ Sat Sep 05, 2009 11:52 am ]
Post subject:  Re: Unhappy Chronospace
plankton wrote:
Hi Sonyman,

I'm in France, though the warranty replacement in 1996 was done in Guernsey, CI/UK, and the second one was done in St. Martin (Caribbean, French side).

I have no details of what was wrong with the watch each time other than the "movement needed replacing". This year I'm close to Biarritz, and while I accept that the 600 Euro mark is high, that is what they quoted. From memory (1999 or so) I think the Caribbean repair was about $350 US. I'm sure the Caribbean repair was not a Breitling one, as the watch was returned far quicker than it would have taken to get it back to Europe and back, but this time the watch did go to Switzerland and was returned with a Breitling slip of paper.

Any thoughts ?



I have a few contacts at BUK if you want you can ask whats going on pm me if you want there details one is in the cusotmer care and the other is in aftersales Id let them know whats going on and see what they say
Author:  Roffensian [ Sat Sep 05, 2009 1:32 pm ]
Post subject:  Re: Unhappy Chronospace
I suspect that the default answer on these is to replace the movements because getting parts to repair is very difficult.
Author:  sonyman [ Sun Sep 06, 2009 12:41 am ]
Post subject:  Re: Unhappy Chronospace
Roffensian wrote:
I suspect that the default answer on these is to replace the movements because getting parts to repair is very difficult.



From what i have been told because these are modified ETA movemnets and since ETA are no lonegr selling them then Breitling are no longer replacing movements for tehm,But that may be wrong
Author:  plankton [ Sun Sep 06, 2009 2:29 am ]
Post subject:  Re: Unhappy Chronospace
If that is the case, what would I be paying Breitling 600 Euros for then ? Some other movement ?

You have a pm, Sonyman. Thanks.
Author:  sonyman [ Sun Sep 06, 2009 4:37 am ]
Post subject:  Re: Unhappy Chronospace
plankton wrote:
If that is the case, what would I be paying Breitling 600 Euros for then ? Some other movement ?

You have a pm, Sonyman. Thanks.



They may still have a few in stock I dont know ask them and see what they say
Author:  vintage [ Sun Sep 06, 2009 10:06 am ]
Post subject:  Re: Unhappy Chronospace
With quartz watches "movement needs replacing" seems to be the norm when submitted to Breitling for repair. I've had it happen a few times. You should know whether you have issues or not with the watch that would require it to have a replacement. I always say put a new battery in it and send it back. I actually had an Aersopace project watch a few years ago that did need a replacement movement (water damage) and I bought a new movement off ebay for $150 and sent that along with the watch to Breitling and they installed it for me. Pretty good service.

Paul
Author:  plankton [ Mon Oct 05, 2009 5:47 am ]
Post subject:  Re: Unhappy Chronospace
Hello Sonyman,

did you send me a PM with the info ? I haven't got it this end.

Thanks.
Author:  sonyman [ Wed Oct 07, 2009 6:14 am ]
Post subject:  Re: Unhappy Chronospace
plankton wrote:
Hello Sonyman,

did you send me a PM with the info ? I haven't got it this end.

Thanks.



I did mate but I cant remeber what the question was??? :wowzers
Author:  plankton [ Wed Oct 07, 2009 6:32 am ]
Post subject:  Re: Unhappy Chronospace
[/quote]I have a few contacts at BUK if you want you can ask whats going on pm me if you want there details one is in the cusotmer care and the other is in aftersales Id let them know whats going on and see what they say[/quote]

Hello Sonyman - I assumed you might have pm'd me about this :wink:
Author:  sonyman [ Wed Oct 07, 2009 6:38 am ]
Post subject:  Re: Unhappy Chronospace
plankton wrote:
I have a few contacts at BUK if you want you can ask whats going on pm me if you want there details one is in the cusotmer care and the other is in aftersales Id let them know whats going on and see what they say[/quote]

Hello Sonyman - I assumed you might have pm'd me about this :wink:[/quote]

yes but I will send it again for you
Author:  plankton [ Wed Oct 07, 2009 8:41 am ]
Post subject:  Re: Unhappy Chronospace
Thanx !
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