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Breitling Experience at Mallory
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Author:  Mellow Yellow [ Sun May 31, 2009 6:24 am ]
Post subject:  Breitling Experience at Mallory
Hello folks,

I did post this on introductions, but I think it's better suited here, as the experience I had is noteworthy to all Breitling customers.

I got my first and only high-end watch this week, and I chose a Breitling. I want everyone to know I used this website more than any other when coming to my decision, and I want to thank you all for that. I've been saving hard, I'm not a particularly big earner, and I was planning on spending about £1500, but I was seduced by the Blackbird (brushed finish). My fabulous girlfriend convinced me that I'd be unhappy if I settled for something which wasn't perfect. She's right; £1500 on something which I wouldn't be happy with would have been a waste.

I bought it from Mallory of Bath. They were wonderful and I'm pleased with the deal I got. The watch had a price tag of $4615. I took it away for £4000 (about 15%), and a voucher for my first overhaul in 5 years which, I'm told, has a value of £280. Not too bad, especially as there's a price increase round the corner.

I also want everyone to know that Mallory have been awesome. The watch I took away on Thursday had a fault; the second-hand on the right-hand sub dial was jerky and sticky. The girlfriend took it back on Saturday (I was working), where they gave her a coffee, a new Blackbird and a bottle of champagne. Rob Gough, the watch manager, phoned me a work to tell me I had a new watch on the way. Girlfriend texted me and told me she sold the watch to a tramp for five pounds. I'm wearing it now, so she was only joking. Bless her.

:lingsrock:
Author:  MartC [ Sun May 31, 2009 6:47 am ]
Post subject:  Re: Breitling Experience at Mallory
Nice to hear some good purchasing experiences from this country for a change. Sounds like they dealt with the faulty watch quickly as well, and in a very nice manor. Mind you within 7 days, the choice is yours, money back or whatever you want.

Sounds like you got a good deal there, 15% off is pretty much unheard of in the UK

So let me be the first to ask for pics :wink:
Author:  poblack [ Sun May 31, 2009 10:18 am ]
Post subject:  Re: Breitling Experience at Mallory
Yes lets see some pics. I'm interested in that model with the brushed finish and want to see some good wrist shots
Author:  Breitling Bloke [ Sun May 31, 2009 10:39 am ]
Post subject:  Re: Breitling Experience at Mallory
Excellent (and I love Bath too!).

Glad you had a good experience and wish you many years of enjoyment with your new Blackbird.

BTW - keep hold of your girlfriend, she sounds great! Perhaps I could pass on my Wifes mobile number and your girlfriend can call her and have a chat :wink:

I am really feeling quite envious as I haven't had a new watch in over a year - withdrawal is in it's later stages!

:welcome: to the forum
Author:  Stefan Tapp [ Tue Jun 02, 2009 1:22 am ]
Post subject:  Re: Breitling Experience at Mallory
I had a nose around in Mallory's a few months back, I was very impressed with their friendly attitude and knowledge.

Stef
Author:  Sav [ Tue Jun 02, 2009 2:16 am ]
Post subject:  Re: Breitling Experience at Mallory
Excellent story but Bath is a bit far for me :)
Author:  Mellow Yellow [ Tue Jun 02, 2009 2:36 am ]
Post subject:  Re: Breitling Experience at Mallory
MartC wrote:
So let me be the first to ask for pics :wink:


Of the watch or the missus?

poblack wrote:
Yes lets see some pics. I'm interested in that model with the brushed finish and want to see some good wrist shots


I will do some wrist shots, but I expect they'll be mediocre at best! I'll post them on a new thread.

Breitling Bloke wrote:
BTW - keep hold of your girlfriend, she sounds great! Perhaps I could pass on my Wifes mobile number and your girlfriend can call her and have a chat :wink:


Before we organise that, I should mention that she's psyching herself up to spend an unholy amount of money on a new shotgun. :shock:
Author:  g-star [ Tue Jun 02, 2009 4:19 am ]
Post subject:  Re: Breitling Experience at Mallory
Nice to hear some good news on this site! Looks like you found a great ad!
Author:  Jerome [ Tue Jun 02, 2009 7:44 am ]
Post subject:  Re: Breitling Experience at Mallory
Mellow Yellow wrote:
Hello folks,
The watch I took away on Thursday had a fault; the second-hand on the right-hand sub dial was jerky and sticky. The girlfriend took it back on Saturday (I was working), where they gave her a coffee, a new Blackbird and a bottle of champagne. Rob Gough, the watch manager, phoned me a work to tell me I had a new watch on the way. Girlfriend texted me and told me she sold the watch to a tramp for five pounds. I'm wearing it now, so she was only joking. Bless her.

:lingsrock:


Mellow Yellow,

This is a great post!!!

They not only resolved your issue, gave a little something for the inconvenience and followup call from the manager to top things off!! I know a number of dealers not exclusive to watches that can learn a thing or two from this :poke: .

Congrats again!!!
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