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PostPosted: Sun Feb 26, 2012 2:06 pm 
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jnelson3097 wrote:
I think when people say that the OP should "fire the shit out of the AD," that's sort of throwing him under the bus. Regardless, the whole situation sucks and I can assure the OP that the situation can be fixed. Personally, I wouldn't hang up on someone who is offering help but that's just me.



Justin, I still don't think anyone was throwing Govberg or George under the bus. Comments like the one you quote are a dime a dozen on threads where members have trouble with a watch. Dime a dozen, usually far more blunt. George and Govberg get a lot of deference here, and rightly so. A boat load of members here have had great experiences and recieved very good deals. The comment you reference was only 16 minutes after the OP first IDed Govberg as the AD. Who is to say the post you reference even was a response to Govberg? The rest of the thread was, I think, rather sedate given we know the AD as opposed to some place in Podunk Nebraska.

I don't see any throwing under the bus at all. Everyone, me included, is not immune from a WTF every now and then.

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PostPosted: Sun Feb 26, 2012 2:55 pm 
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George and Govberg are outstanding. I've bought from him twice and a friend bought from him based on my referal. Absolutely no complaints on the process, price or customer service. All were exceptional.

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PostPosted: Sun Feb 26, 2012 3:25 pm 
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jerhal wrote:
George and Govberg are outstanding. I've bought from him twice and a friend bought from him based on my referal. Absolutely no complaints on the process, price or customer service. All were exceptional.


There is no need to turn this into a Govbergs love fest, keep that to the feedback forum.

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PostPosted: Sun Feb 26, 2012 3:33 pm 
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mfserge wrote:
There is no need to turn this into a Govbergs love fest, keep that to the feedback forum.

What's the harm in a few positive comments to offset some of the knee-jerk flaming that came as a result of one person's report?


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PostPosted: Sun Feb 26, 2012 3:43 pm 
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JacksonStone wrote:
mfserge wrote:
There is no need to turn this into a Govbergs love fest, keep that to the feedback forum.

What's the harm in a few positive comments to offset some of the knee-jerk flaming that came as a result of one person's report?


Do the comments help the OPs situation? Do you think the OP cares about other peoples experiences with George? If someone needs references on him they can view the feedback forum; where jerhals comments should be directed.

Having a watch sent for repair three times and being pissed is NOT a knee-jerk reaction.

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PostPosted: Sun Feb 26, 2012 3:55 pm 
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mfserge wrote:
Having a watch sent for repair three times and being pissed is NOT a knee-jerk reaction.

Read my post again. I didn't say the OP reacted in knee-jerk fashion. I said others in this thread were reacting in knee-jerk fashion by flaming George based solely on the OP's report. While I sympathize with the OP, I don't see the need for George to get trashed when he quite possibly did nothing wrong (at least not deliberately). There's no harm in offering a little balanced perspective. And, for all of that, if the OP reads the positive comments and realizes that George is a good guy, it might actually help his situation, because perhaps he will try working with George again, and will get his situation resolved more efficiently. Obviously going through BUSA directly has done nothing for him.


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PostPosted: Sun Feb 26, 2012 4:01 pm 
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I don't really give a crap about George's reputation, I'd like to see the OP get his watch fixed. He paid a lot of money, has gone through hell, and he deserves to have his watch functioning properly. Govbergs reputation is irrelevant, get the watch into the hands of someone who can fix it and lets move on.
And who is flaming George anyway????

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Last edited by mfserge on Sun Feb 26, 2012 4:02 pm, edited 1 time in total.

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PostPosted: Sun Feb 26, 2012 4:01 pm 
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God! I just reread the entire thread as objectively as possible and can't find anything that is obvious trashing of our friend. The OP can react and comment as he sees fit - its his watch nightmare. The rest of the posts, before and after the name of the AD was mentioned suggested the OP should push the AD and the AD should step up. That's all. Ok, I'm off this thread.

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PostPosted: Sun Feb 26, 2012 4:13 pm 
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Seems the first issue was sending it back to the manufacturer rather than going to the AD...like buying a TV and having trouble so sending it Panasonic.

On a side note....the JacksonStone and mfserge lovefest is back I see.

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PostPosted: Sun Feb 26, 2012 4:16 pm 
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nr123 wrote:
On a side note....the JacksonStone and mfserge lovefest is back I see.



:brewing:

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PostPosted: Sun Feb 26, 2012 4:22 pm 
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mfserge wrote:
I don't really give a crap about George's reputation...

Some of us do. You have your perspective, others have theirs. That's fine. The difference is, you're trying to dictate to others what they can or cannot say.

mfserge wrote:
And who is flaming George anyway????


Not all of the following quotes are what I would consider flaming, but all of them, on some level, appear to take the OP's report at face value and question George's customer service as a result. I think Falcon4311's comment is particularly telling, since he repeats the OP's own misinformation as though it is fact. As we can see from the e-mail exchange, George didn't suggest the OP purchase a winder; he merely suggested he use one to see if the watch was staying fully wound and affecting accuracy.

insane79 wrote:
crap thats bad, i think everyone is correct over here, take it with the AD, fire the shit out of him...


boogiebot wrote:
I would be pissed too if my AD thee me under the bus like that.


SVT wrote:
While it seems he has a good reputation on this site, this is somewhat troubling as I looked at his dealer corner all the time. This is something to keep in mind.


sharkman wrote:
and a disapointing (and surprising)AD fail.


falcon4311 wrote:
Suggesting that you buy a watch winder is absurd. Flame the guy, :guns: he should be going to bat for you.


nik_nunez wrote:
i always heard good things about govbergs this seems like very bad customer service


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PostPosted: Sun Feb 26, 2012 4:41 pm 
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Well you must be interested in proving you are right only and not the AD's rep, otherwise why repeat each and every negative comment AGAIN!

It doesn't matter if it is the AD in question here, another forum sponsor AD, my AD, your AD, he, she, or its AD, or the new Vatican Center's Papal Breitling Boutique - every AD is subject to praise AND criticism here. And the only comments that referenced THIS AD openly mentioned it was NOT typical for THAT AD. Sheesh, what more do you expect?


Homerism makes us look like one of those forums where you get edited, warned, or banned just for saying something arguably negative. Like a place that rhymes with Zime Tone.

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PostPosted: Sun Feb 26, 2012 4:51 pm 
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This got quite out hand quite quickly didnt it :)


we dont know what kind of conversation was had between op and george, is there more george could have/should have done? we dont know that, its not fair to demonize him without knowing, there are some other shortcuts that can be had that regular consumers and even some dealers dont know about, but i think the main lesson learned by all is that going direct to the brand is probably not the best idea, let a dealer fight that battle.


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PostPosted: Sun Feb 26, 2012 5:06 pm 
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FEAR wrote:
This got quite out hand quite quickly didnt it :)


we dont know what kind of conversation was had between op and george, is there more george could have/should have done? we dont know that, its not fair to demonize him without knowing, there are some other shortcuts that can be had that regular consumers and even some dealers dont know about, but i think the main lesson learned by all is that going direct to the brand is probably not the best idea, let a dealer fight that battle.



I Heartily agree you your conclusion, Geoff. I still don't see that the AD in question was demonized. Seems folks, including me, went out of there way to comment it didn't sound typical for this AD whose name I keep omitting on purpose. The AD is question has deserved a stellar rep here. I doubt if half the negative commenters even knew who this AD was and those who clearly did made an effort to be fair.

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PostPosted: Sun Feb 26, 2012 5:20 pm 
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sharkman wrote:
Well you must be interested in proving you are right only and not the AD's rep, otherwise why repeat each and every negative comment AGAIN!

That's not really a fair comment. Both you and Sergio pointedly said there is no flaming or unreasonable negativity in this thread. In response, I pointed out the areas where I saw it. I don't see the harm in repeating the comments if I'm showing them as examples of how people are jumping to conclusions. That's demonstrating the chicken little effect in action, not repeating them for their "truth."

sharkman wrote:
I doubt if half the negative commenters even knew who this AD was and those who clearly did made an effort to be fair.

All of the quotes I posted came after George was named as the AD. If some people are talking trash without knowing him, that just further demonstrates why some positive comments from those who have dealt with him might be in order.

Despite how it may seem, I'm not here as an apologist for George. I've expressed sympathy for the OP, and offered him advice on how he might resolve his situation. This latest tangent came about because Sergio couldn't resist telling a pro-George commenter to bugger off.


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