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PostPosted: Sun Jan 06, 2013 1:43 pm 
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You said the negotiated sales price you were quoted was $5100. Is this the price you paid, or did you pay $6700? If you paid $5100, you still came out ok as the MSRP is $5490 with the steel bracelet here in the US.

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PostPosted: Sun Jan 06, 2013 7:24 pm 
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breitlingiowa wrote:
As stated, the manager refuses to "make it right". Looking for any helpful advice.


Then look at the questions you are being asked and not answering. That was my point about the confusion. Bottom line - you chose to buy a Breitling from an Argentina AD, you live in another country, and you signed for and paid a price in writing. Unless you were charged above full retail, Breitling can't do anything. Thus the repeated pleas for specific numbers.


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PostPosted: Mon Jan 07, 2013 5:22 am 
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The Chrono Avenger (which I assume is the one you are referring to) has a retail starting at about $5,000 USD and works its way up depending on options. The standard models on the Pro 2 bracelet are around $5,500 USD. If you are saying you paid $6,700, then yes, you would have paid over retail...BUT, it isn't that simple because this was not a US sale. US MSRP means nothing if it isn't in the US. Likewise, US consumer protection laws don't mean much either.

You may also have to factor in the negotiated exchange rate. Buying a $5,500 watch in your native currency is not always the same as buying it on an exchange rate basis. You may have even paid a certain percent higher because of this (see your credit card receipt)...and more than likely the dealer did as well. With some credit cards, there is a premium attached to this as well which can appear as a completely separate charge. That is something to review in the cardholder agreement and discuss with your credit card provider and I would advise doing before making other large purchases on negotiated exchange rates as sometimes the 'great tariff-free deals' aren't always as great as they seem.

As of the time of this post, 1 Argentinian Peso is about 20 US cents. I say today because that not only varies by day but can vary by your cardholder agreement. If the negotiated sale price was $5,100 USD, it would be about 25,000 pesos. Do you know what your factored exchange rate was at the time of purchase?

If your credit card slip said a certain number and you personally signed it, then you agreed to the price listed on that slip. If that is the case, then there is nothing anyone can do and I am unclear on this…1) was the credit card slip in pesos or dollars, and 2) did the credit card slip that you signed say the same figure that you actually wound up paying?

I’m sorry if this sounds harsh, but I have to ask, why would you buy a 5 grand watch from a dealer that you could never access if you needed service from? My advice would be to return the watch if it has not been worn and if the dealer will accept it (likely at your expense for shipping and possibly a restocking fee). If it has been worn and you signed a credit card slip that stated the price you wound up paying, then what helpful advice can we give to you other than being a more careful consumer in the future?


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PostPosted: Mon Jan 07, 2013 6:22 am 
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Whether "there is nothing anyone can do" would seem to be a question of Argentinian law, and/or whether helpful pressure can be brought to bear. I tend to shy away from absolute statements.


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PostPosted: Mon Jan 07, 2013 10:54 pm 
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Why would THE Breitling Boutique in Buenos Aries, Argentina....discount from MSRP?

Even if there was a cash discount to avoid credit card fees, the most that would be would approx $200, not 8X that amount...

Lots of holes here...


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PostPosted: Sat Jan 12, 2013 1:26 am 
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The best advice is to admit that you made a mistake in signing for an amout that was higher than you negotiated and then you can forget about the price and start enjoying your watch.


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