The Breitling Watch Source Forums

That is wonderful news. I am sure you will sleep more soundly tonight without that concern hanging over your head.

Cheers.

Excellent news! Thanks for the update.
Cheers,
Carl

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'63 Omega Seamaster, 2014 Omega Speedmaster MarkII

"Those who possess a sense of entitlement are seldom satisfied"

As others have said, you made a good thing when you returned it.
Hope it all goes well.

That was definitely the right thing to do, Christopher. I DIDN'T do it when I picked up my CA a couple of years ago (with scratches between lugs) and have regretted it ever since!

Nick

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Avenger Seawolf
Chrono Avenger
Aerospace
SOHC LE

didnt read all the comments as they are all on the same theme but all are correct, send it back and get a new one which is wat u paid for. no excuse for that and you are corerect should never had left the shop like that.

wouldnt use that AD again regardless of the outcome now

should have read akll the comments, glad it worked out but i wouldnt go back there!!

After the way others have been treated over a €50 pusher, it's good to read about an AD who resolves a problem to the satisfaction of the customer. Wish more were like yours!

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For more information on identifying Breitling replicas, please visit my web site
http://f4buz.com/watches/breitling/fakes/fakes.html

see id agrue that, fair enough some poorly trained monkey butchered it and didnt tell anyone and sent it out, but then when it came back and they polished it and it still looked bad i cant believe they had the cheek to send it back to him again!!!

thats not good thats terrible. good customer service means never seeing that crud.

but i do agree getting chrged 50 for a pusher or rider tab is insulting

You're right Alex, the service was bad but the end result of replacing the watch to leave a satisfied customer is good. Too many retailers (not specifically watches) only seem to care about the sale and not the after-sales service.

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For more information on identifying Breitling replicas, please visit my web site
http://f4buz.com/watches/breitling/fakes/fakes.html

It's all been said already, but I just want to say that firstly ANY damage at all from the AD is totally unacceptable in my book, and secondly I'm glad the Breitling rep is doing the right thing by you.

I'd also go further and say that I'd expect a watch to be returned from a service in mint condition too. Bascially if ever my watch is being handled by and AD or the originating manufacturer (i.e. at a service, etc) I expect nothing less than perfection. If a watch can leave the factory in mint condition I expect it come back in mint condition if ever they need to handle it subsequently.

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Driver8

Site Moderator

Hey guys,
All is being resolved with the AD and I wanted to say that although this transaction may have been mucked up a little, all in all the Rep has been very helpful in resolving the issue. As I said before, it wasn't personal and maybe I jumped the gun on posting this issue up here.
It could have been resolved much earlier, but in the end all will be good.
So, please be confident in working with these guys in the future. Things happen, but in the end I am being taken care of.
Life goes on!

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Cheers,
Christopher

Currently...
Blackbird, Black Hercules, PAM 000
Down to a humble three...